Binance.USBinance.US is America's home to buy, trade, and earn digital assets. As a compliance-first, U.S.-regulated exchange, Binance.US offers secure and reliable access to the world’s most popular cryptocurrencies. Recognized by Forbes and Business Insider as a top U.S. cryptocurrency exchange, Binance.US leads the industry with its low fees, advanced trading engine, platform security and reliability, and robust compliance framework. Learn more about Binance.US at https://www.binance.us/.
Binance.US (binance.us) has 425 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Crystal
Fast chat support through the bot. Was able to get my questions answered without even having to talk to a real person.
Response from Binance.USJul 14, 2025
Hi Crystal, we're excited to learn that you received such quick and excellent support through our new AI support feature! While we still have Human agents available 7 days a week from 6 am to 12 am ET, BAM, our AI Chatbot, provides that instant support for most common issues 24/7!
Mark Robert M.
Very quick response time in helping and on site! Good info on site. Thanks
Response from Binance.USJul 14, 2025
Hi Mark, we appreciate you taking the time to share your feedback about the resources available on our site. We're always here to provide support and information to help you manage your cryptocurrency assets!
Richard J.
Never had a problem
Response from Binance.USMay 29, 2026
Hi Richard, Thank you for your review! We’re glad to hear you’ve had a smooth experience with Binance.US. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, and we’d welcome you to check out the latest improvements. Regards, Binance.US
D O G E C O I N G U Y.
I have had zero issues with this company, although it does require some patience to get things going (verification). I like their whitelisting option, and their trading fees are super cheap. IMHO if you want to keep crypto on exchange and trade for capital gains, you won't find a more user-friendly and cost effectiveness exchange. If you transfer off exchange, I prefer paying a network fee over Binance's flat fee, but the flat fee may be cheaper if you send enough. This comparison is crypto dependent, for my ALGO I buy and transfer to Ledger, but not BTC and ETH.
Response from Binance.USJun 1, 2026
Hi D O G E C O I N G U Y, Thank you for the thoughtful review! We’re glad to hear you’ve had a smooth experience with Binance.US and appreciate your feedback on verification, whitelisting, trading fees, and crypto withdrawals. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, and we’d welcome you to check out the latest improvements. Regards, Binance.US
