Binance.USReviews of binance.us

Hi This is Donna Daughtridge.I made a $35,000 wire transfer to my Binance US account since the 15th of March and it’s yet to reflect on my Binance US account.I have checked with my bank and the transaction was successful.My Binance US account has been locked and my money hasn’t been reversed.I have been writing you and it’s one ticket after the other.Please I want my account unlocked and my money deposited in my Binance US account.This is very unprofessional,I can’t just loose my money,if you can’t handle the transaction please return my money to the account it was sent from.I am so annoyed.Please unlock my account and rectify the issue.My Reference ID is 58757248.

There something wrong with this company. They must be collecting data. I have not been able to login since Oct, 2021. They sent me this on Friday. Shivangi Grover (Binance.US ) Feb 25, 2022, 15:06 PST Hello Thank you for your incredible patience! I see that you have been waiting for so long for a response from us. This is completely unacceptable on our part and I sincerely apologise. I understand how it feels to wait what seems like an eternity, so I will work diligently to get issue resolved as quickly as possible. I can assure you that you have not been overlooked! We have had an influx in customer responses over the past few weeks, and although we are trying our best to keep up, it is taking us a bit longer than usual to respond. But still if you wish to delete the data. Please follow the following steps. Binance.US values your privacy. If you would like to submit a request pertaining to your data under the California Customer Privacy Act (“CCPA”), please email us at When submitting a privacy request, you will need to provide the following information: • First and last name • Email address • Phone number This information will only be used to verify your identity. For more information regarding your individual privacy rights, please visit our Privacy Policy. If you need assistance with anything else, please do not hesitate to reach out to us! We would be happy to help you. We appreciate your incredible patience and cooperation. Thank you, Customer Support Binance.US

Oh man where do I begin lol... Trouble receiving email to verify, was using referral code found online. $100 bonus after completing tasks. Email would never go though. Tried to use their chat virtual assistant, just a constant loop of questioning, I needed to lie to it to get it to create a ticket. lol my life... Cust. support was literally no better (or exactly the same)... just a loop of questioning and then some guy 6 replys deep sends the same cookie cutter message the first guy sent me. lol. Like... just fix the email... Finally reset myself, used different code, got in... Now documents lol... Just a nightmare, they want me to email everything... I asked for something like an online ID Verifier to do it securely. Like all the other exchanges i use did, they send link to your phone, and you do this face recognition thing. (now that i think about it, kinda scary the robots know what i look like in 3d now.) I received an email link to a drop box, another for sharefile... none of which are part of binance.us... this is not more secure! ... im just about done. No thanks, don't waste your time. UPDATE 2/26/22: definitively done... Feels like your dealing with some kind of chop shop in east jabib.

They locked my account for 1 month, customer service so useless

Worst company and customer service ever. Been waiting almost 5 months to have my account verified. And it’s still not done

This loser company has the nerve to lock up my trading because an ach was denied. I get an email that i needed to deposit the money in so and so days. fine enough, no harm no foul. I had 5 ach's on the way. but once the first one was denied all these locks went into effect and while crypto prices were falling and i needed to trade out to sve the money, there was no so and so days to send the money, the second you sold any asset they sucked the money out of your account leaving me in the negative. the coins i didnt sell i couldnt now sell cause the price dropped and if i sold them to get into a better situation or coin it was impossible cause the second i try to sell out of a crashing coin they sucked up the money. So having no options to trade my way out i blocked all ach deposits and told them if they liquidate the xccount we are even. I had no choice but to abandon it cause their system removed all possibilities of trading out of a crashing coin without losing everything. Then they liquiidate the account coins that are left after they dropped and try telling me i owe them 22 thousand dollars.. yeah ok.. ill sit in prison before i pay these scammers a dime. I was never allowed to withdrw or remove any coins. and in a down market i couldnt trade them either without the market taking my fiat after the sale. ill see you in court first.

I had the absolute worst experience with Binance.us exchange. I believe it is a scam. Now that they have all of my personal information they won't even respond to me or activate my account. The worst customer service of any crypto company I've worked with.

This exchange and its holding policy is absurd. You buy something but cant trade it for over a week. What a joke