S C.
Dishonest and terrible customer service
I had to wait a week for the parts to arrive. I also had to take time off of work because they would not release the package without a signature. I scheduled for my mechanic to come out and install the parts and after he got the car taken apart realized they sent the wrong parts. They were not helpful at all when I called to tell them what had happened. They told me they would send out replacement parts but they would not send them until they received back the wrong parts. They finally said that they would ship them out as soon as they return was in the FedEx system. So I rushed over to FedEx to make sure that same day they would go back out. I received no response back and they ignored my emails and phone calls the very next day. I had to call from a different phone number to get somebody to pick up. They assured me that they were going to go out that day. Surprise, no shipment notification and no response back. Never do business with this company. By the way, they're not really a company. They are just another website for eEuroparts. STAY AWAY.
Response from Bimmers.comSep 23, 2024
Our apologies for the issue.