BimmerTech FZEReviews of bimmer-tech.net

I purchased the engine auto start stop and paid over $ 130.00 for the cable and the software changes. The change worked very well until a factory software update which cleared the programming change done by BimmerTech. BimmerTech will not reinstall the software change unless I pay for it in FULL again and they state that the information provided states that the problem I experienced is identified in their information. It is not and they are not and will not standing by their defective product. Buyer beware.

We were looking to get Replacement FOBs for our MINI Coopers (we both drive them). We came across BimmerTech and were about to place an order. Then we figured out that our local Mini Dealer (yes official full dealership) charges only $195 per fob. BimmerTech charges $299 (for our particular model). So, we gave our business to our Mini dealer and the new fob worked perfectly and we saved $200 for two fobs!

Site sells Overpriced items. You can find better alternatives that's half the price these guys sell for. No complaints about the technicians I worked with but forget about any returns, they will charge you a ridiculous 30% restocking fee.

DON’T WASTE YOUR TIME OR MONEY WITH BIMMERTECH Despite claims ,“fully integrated with the native iDrive display and controller, and feels and works like the OEM BMW Apple CarPlay”, deceptive comparisons that fail to mention MMI limitations, and a VIN checker that ensures compatibility the reality is… Not Fully Integrated: Bimmertech MMI lacked integration with my car’s cameras and parking functionality which was a safety issue and practically made parking detection and assist unusable. Glitchy: Apps would often appear as blank which would only be resolved by rebooting the MMI. Songs stopped after 30 seconds if running two apps then would restart from the beginning upon hitting play. Horrible Support: The installation documentation they sent was incorrect. Their website videos were unavailable for several days due to a Youtube account violation. “our technical support is always ready to help” -- except evenings or weekends and only by email. Clueless. For example The “workaround” idea they provided regarding cameras was to use the car’s memory functions. As the presumed experts, they should have known that wouldn’t work. This merely resulted in more wasted time for me. They simply don’t value your time and when they don’t know answers, they will essentially be having you perform field testing of their products for them. Ridiculously Overpriced: Others have posted elsewhere about the price of the MMI versus others. Here are two other example indicators as to the degree Bimmertech is gouging customers: The Panoramic Screen --- $800 for a non-touch screen taken out of a 2015 BMW. The Trim Took Kit --- $29 from Bimmertech that broke versus better quality version I got off of Amazon for $8. Make Them Whole vs Make it Right: Bimmertech makes statements like, “premium, all-inclusive service from start to finish”, so it would be logical to assume as the premium you are paying is for piece-of-mind. But you would be wrong. Rather than own up to their omissions and mistakes, Bimmertech will waste your time, hide behind their one-sided Return Policy and then play games with restocking fees and their UAE location. Bottom Line: Do yourself a favor and avoid Bimmertech. Instead, just replace the HUD itself – doing so will result in better results and cost you less time, effort, angst and money.

Poor customer service -purchased a key FOB -sent paperwork in several times-no communication at all. Waited over two weeks- told them either get the key on order or refund. Note sent they are doing a refund. Went locally-key on order same day no issues at all. Never again Very disappointed. Craig

Unfortunately I am one of the reviewers with a bad experience. I purchased a refurbished MMI prime wireless android auto unit that worked great for about 8 months. At this time the screen went completely blank out of nowhere. Over multiple weeks of troubleshooting the support was unable to figure out the issue and essentially said that I would have to ship the unit back at my own expense for them to possibly find out what the problem is. If they could not I would be forced to purchase a new refurbished unit at the original price I paid for. Personally I think that a $550 (Christmas deal) component meant for the internals of a car should last longer than 8 months and Bimmertech should be more concerned about the quality of their product. With the "your out of luck" attitude I received because the refurbished warranty was only 3 months (makes you think this might happen often) I will Personally be going to one of their competitors that sells a similar product in the future. Update 9/22/2022 I wanted to update my review with regards to the response from Bimmertech as I don't want it to be misconstrued. The troubleshooting consisted of two weeks worth of pictures, videos, updating, etc. If it was a simple setup issue or connectivity issue they should have been able to assist through their support line. Now to address the "free of charge" diagnosis. Unfortunately it doesn't look like trust pilot allows for screenshots but I turned this down because after my initial rating on this website they rescinded their offer and told me I would now be charged $200 if I didn't comply with their demand to remove my review. I chose to leave this up as I would like to leave an honest opinion of how this company operates for future customers. Keep the above in mind, and good luck with your product.

I paid $299 for a BimmerTech wireless charger and installed it. However, it would only charge my Pixel 6 Pro for a few minutes and then it would indicate an error with a green/blue flashing light. I contacted BimmerTech and their response was to google it. They found some random discussions about Pixel 6 issues not related to their charger but they didn’t bother to test their charger with a Pixel 6 phone. When I insisted it was a charger issue, they wanted me to send a video of the problem. So I sent them a video of the flashing green/blue light. Then they said they would only exchange the charger for a new one under warranty if I thought the charger was bad. So I ordered a charger from Car Qi Wireless ($70 by the way) and installed it. It worked without a problem. So I asked for a refund and BimmerTech refuses to refund my money or provide a charger that works with my phone. I initially saw the Car Qi charger before buying the BimmerTech charger, but thought I would buy in the US where I would expect better support. Instead Car Qi has a money back guarantee and BimmerTech won’t support their product. I won’t be spending any money with BimmerTech again.

I bought a wireless charger from them at a price of 300$ way more than others in the market... the charger is overheating and stops working.. I got a replacement which does the same after few weeks which shows that the quality of their products is not good and does not meet the price range at all...