BimmerTech FZEReviews of bimmer-tech.net

I recently purchased the map update for my 2013 BMW 135is. The expertise and professionalism from BimmerTech was, as usual, top notch. The updated map arrived in the mail ahead of schedule in the form of a beautifully boxed, silver thumb drive. It was a snap to follow the directions and was easily installed by myself, and I’m not exactly tech savvy. It was also great to know that if I had any issues at all, I knew BimmerTech would be there to assist by phone or email and that they stand by their products and services. There is a main road near where I currently live that was not on my navigation system and often my Navi would lead me astray and take me “the long way” if I wasn’t paying attention. Now all the roads all show as they should and it’s like having a new Navi system again that I can trust. Thanks for another great purchase and happy customer! Cheers. =0)

I wouldn't say the product is perfect but thinking about what the MMi Prime is doing under the dashboard and the fact that it is not OEM, after 3 months I can say that I am very satisfied with the product. I have spent 6 X the cost of this product in engine modifications and I would say that both have improved my driving experience the same amount. I do have a little bit of experience installing the odd sound system in a couple of my old Japanese cars but definitely no experience with this specific installation and I managed to follow along with the video, completing the installation in about 2 hours ( of work time, I did this over 2 days), including having to take it out after the first attempt and reinstall it behind my glove box (the video does wait until the end to tell you that you may have to do this). I had a few questions along the way, as I was unsure about a few things and the Bimmertech Chat support, responded to me, as promptly as is possible on a weekend. Although I could name a few areas to improve, I would still say this product is a 09/10. Good: Quality of materials. Shipping. Support. Other than the product, this is what I hoped I was paying for and Bimmertech delivered. Functionality. I was blown away by the fact the Waze will run constantly, whether you map it' or not. This is great for speed cameras. OEM system integration. Installation (Video). To improve: These mostly relate to things that I had to discuss with Bimmertech during installation, that could have been included as instructions. There were excess video RCA cables, coming from the MMi harness. I spent a great deal of time, attempting to find a way to integrate these into existing reverse camera system. When Bimmertech responded to me the next morning, I found-out that these were not necessary and I was to ignore them. Considering that I have noted that I have an existing camera, when making the purchase, it would be better to include this information in the box or video, to avoid me having to wait for a response from Bimmertech. Adjustments need to be made in the MMi prime settings to allow you to use your existing camera. This another question that I had to wait for Bimmertech answer. Until I had this answer, I believed that there was an issue with the product. Swapping between the OEM system and MMi is also something that I had to figure out, as this was not clear. The video provided, showed a switch that my MMi did not come with. Instead, I just use the OEM Menu button. These are minor bugs and I honestly expected there to be many more issues than this, based on what the MMi is doing. After auto switching to the OEM system when reversing, the MMi takes 10 to 15 seconds to return to the screen. At this time, the screen is blank. This is annoying when you are following a map. I use the MMi every day and about once a month, the MMi screen loads in a squashed format. This is fixed by unplugging the phone and plugging it back in. I am fine with it, but it is important to note. After installing this unit, I assisted a friend with their's. They had bought a cheaper version (half the price) from one of your competitors. They had no instructions. The build quality was poor. They have to run a usb cable form their glove box to the unit and there was no customer support at all. If i had not been there to assist, with the knowledge i had gained from my Bimmertech installation, this person would have had to spend another $300 - $500 dollars for a professional to assist them. After that experience, I am even more satisfied with the Bimmertech product. This system is an integral part of my driving experience and I am happy that I paid a premium for what is a premium product.

BimmerTech went above and beyond to make me feel like a valued customer, not just another number. I’m new to all of this and I had to call BimmerTech and ask some questions, and the representative that I spoke with was super helpful. I also received some email support that was not only prompt, but addressed all of my questions and they really wanted to make sure I had clear answers and direction. I ended up ordering a map update and it arrived much faster than expected, and it was very easy to install. The directions were clear, concise and couldn’t be any better. I’m very pleased with my experience and I would definitely recommend BimmerTech to any BMW owner looking to upgrade their vehicle.

I recently purchased a 2017 BMW i3, which had the original Navigation system software installed. Instead of visiting my local (1-hour away) BMW dealer and paying $$$, I purchased the navi update from BimmerTech. I was very impressed with their website, delivery time, instruction, and support. The update procedure went smoothly and now my navigation system is current and working fabulously!

I got the video motion unlocked from bimmer tech website , it was very easy and smooth process and only toke couple of minutes! The techs were very professional and answered all my questions and they walk me through the process. Now i can drive and my wife can enjoy watching videos while we out of the city. Thank you it was nice product and i will have it again if i have another BMW.

I ordered a replacement key fob from BimmerTech because I lost 1 of mine. Ordering was simple and straight forward. I just had to upload a picture of my registration and driver's license to prove ownership. I received my new fob within a week. All I had to do was hold the fob up to my steering column to sync it with my car and viola, it worked! Much cheaper than the dealership and most importantly, without the hassle of having to go there. Highly recommend if you need a replacement key fob.

I bought a used BMW 5-series that only came with one key. The process of getting a new, second key from Bimmertech in case we ever need it was very easy and handled quickly. Customer support was great to work with!

Bimmer-tech = professionals. Have your Vin ready and they know EXACTLY what you need. There techs are timely and on point. So, I Purchased MMI Prime, rear camera, Bluetooth module, Alpha one AMP. My Blue toothless 2020 335D was a new case for them. But their techs and coders got everything talking to each other like it was factory installed. As a software engineer for many years myself, I really appreciated their efforts.