Bilt Technologies, Inc.Reviews of biltrewards.com

Bilt customer support is non existent. I was locked out of the ability to pay my rent electronically because Bilt had an issue. I proved to both my property management company and Bilt that my bank account was not closed yet I am still locked out of electronic payments 30+ days later. BILT IS HORRIBLE AND A SCAM.

I am getting emails out of the blue containing my prescription history asking if I would like to connect my pharmacy purchases with this platform. I have no idea how these people have access to my medication history and I would not allow them to do so if I had any choice.

Customer service is non-existent. Trusted BILT to send a rent check after I paid them my rent. They didn't send it for 3 weeks, making me miss my rent payment. Horrible, horrible company. If you want to talk to a human there are literally zero options;.

Bilt is somehow the worst rent paying experience I have ever had, and I have had to take a landlord to small claims over a lost rent check. Firstly, I hate the gamification of my bills. Secondly, terrible UI that I'm sure cost millions, that doesn't even let me pay rent half the time. I have to physically go to my leasing office with screenshots proving it broke. Lastly, why did you partner with Mr. Beast? I live in low income housing and you're making me look at his rich soulless husk every time I log in. In the revolution Mr. Beast will be the first culled and we will all be better off for it.

Just had a really bad experience with my Bilt Palladium credit card that people should know about. I had no prior balance and set up autopay through their website to “pay statement balance in full” every month. On my recent statement, they applied some credits, and instead of simply paying the full statement balance like the setting says, their system paid a smaller amount. Then they charged me interest anyway. I never chose to pay less than the statement balance, and every other card I’ve had treats “pay statement balance in full” as the way to avoid interest when you don’t carry a balance. The way Bilt/Cardless has implemented this feels misleading at best. I’ve contacted them, pushed back on the charge, and filed complaints with CFPB and my state’s attorney general. If you have this card, carefully check whether your autopay actually pays the statement balance and whether you’re being charged “mystery” interest despite doing everything right.

Would leave zero stars if I could. Horrid customer service that never gets to escalations. Now I’m being charged a minimum balance for a statement that should be $0.

Bilt initially charged my mortgage payment incorrectly and refunded the amount to me. The 2nd time I processed the payment, the amount was "paid" in bilt, but the bank account saw the 2nd transaction and rejected it. However, this was not reflected in my bilt instance. Now, my bank account says I haven't paid my mortgage while bilt's portal shows it has. My monthly mortgage is >$8k and the fees I'm incurring for this is racking up very fast. Customer service can't provide any fast resolution and can't commit to any timeline on when it'll be resolve, now I have $8k lost in Bilt's system with no clear timeline on resolution

No customer service. Received same response to ACTIVATING A CARD...from a credit card company. You can't talk to a human so you are stuck in a loop. 3 outstanding issues, with 1 issue being over 1.5 Months old. Lost all faith, and joining the rankis of people who will go back to Chase Reserve.