Bilt Technologies, Inc.Reviews of biltrewards.com

Bilt has been a dumpster fire since the introduction of Bilt 2.0. I was approved for a card, given a subsatisfactory credit limit, and requested the card nearly two weeks before the deadline to apply. Two weeks after the deadline I still have no card in hand, cannot reach customer service on the matter, and attempts at servicing the card are met with a loop of AI chatbots and scripted responses. I am completely unsatisfied with the customer service and lack of transparency.

Have had horrible customer experience with the Bilt 2.0 card transition. They are fraudulent and I believe they did not post one of my payments to Wells Fargo. Just no communication whatsoever and playing with people's money is not ok.

Great card if you undderstand the point system now. Horrible customer support. If you need anything done be prepared to be on hold for over an hour and if you choose to chat with them be prepared to be told to call a number to be kept on hold for over an hour.

Since changing their cards its gone down the toilet. I dont get my rent points anymore. Customer service absolutely sucks. If you get a secondary card for lets say your partner they make that person have to join Bilt even though Im the primary card holder. No other credit card forces you to do that. Im done. Stay away from this card. I will be cancelling mine tomorrow

BILT customer serice is by far the worst I have seen across various industries. They changed the card provider and forced their customers into transition, in the process they lowered credit limit on many of their customers. Their transition from wells Frgo to chase has been terrible with unclear instructions, causing me and many others recieve bills from Wells Frago, pa the balance and then they block the account because they have not cleared the transition process 20 days after the card is recieved. There is no worst customer service than this in the industry. Support is only via chat and email. You always end up getting poor and misleading information. This is a total train wreck.

shit product. simple as that. transition was also really bad.

Bilt 2.0 absolutely ruined the perfect credit card to earn points on rent! CEO got greedy! Absolutely, NO reason to carry this card any more!

I truly and utterly hate Bilt. I’ve never had any problems paying rent before until Bilt. I always set my rent aside with extra in it, because I have had many issues with rent payments. Bilt will take out an insufficient fund fee of $35 before it takes out my actual rent. This of course leads me to have actual insufficient funds. I, however, have to wait until all the charges hit from my leasing office for late fee and more insufficient funds which adds basically another $150-$200 on to my rent payment when I already had my rent ready to go. So next apartment complex I get I will avoid this software like the plague. Screw Bilt and the dumbass companies that are forcing us to use them.