Avishai Z.
No videos, lame compensation
Ordered 2 videos from them. the product arrived on the 23rd, they say up to 5 days for the creator to send the video. still no video after almost 10 days. The product requires assembly but I wrote that in the product description, As compensation, they offered me 15% on my next buy....very disappointing both from the creator and the service.
Response from BilloDec 2, 2021
Hi there! We are terribly sorry to read your feedback. Anyhow, thank you for bringing this situation to our attention. Our sincere apologies for any inconvenience you may have experienced due to video delivery time. Our team is already investigating the issue and trying to speed up the process. Also, as your content is late, the content will be totally on us. We'll do our best to avoid similar situations in the future. Thank you for your patience!