BilloBillo is the first-of-its-kind creator marketing platform that turns brand-creator partnerships into a measurable growth channel. It brings creative collaboration, testing, and scale into one data-fed workflow, so teams go from idea to winning ad without the guesswork.
Billo (billo.app) has 501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kevin V.
Monika has been wonderful with my latest experience in ordering testimonial ads. She was very quick to respond to any questions I had and although she originally helped me with my first task, she didn't even hesitate to assist with a new order. Great customer service overall!
Response from BilloDec 15, 2021
Thank you for joining us and taking the time to share the word about us! We are here for you anytime! 😊 Best✨
Karmine
I like the video I received but it took over 2 weeks to receive it. Also I had a hard time opening the download on my iMac. I'm also having difficulty using it in a FB ad.
Response from BilloDec 15, 2021
Hi Karmine, Thanks for taking the time to share your feedback with us! We understand how important this was to your workflow. We would be upset too. However, we wanted you to know that over the last months, we’ve been implementing a new system to help to avoid these situations. We agree, there are always things to improve and we are working on that every day. If there is anything we can help you with now, please let us know, we are just an email away! Best!
Naissa
You did a good job. The video was well done. My instructions were followed. I have no regrets. I would recommend billo to anyone.
Response from BilloDec 14, 2021
Hi Weina, We are so glad to receive such feedback, thank you for taking your precious time to share it! 🤩 Our best wishes!
Mia
We've been using Billo since a few months ago and we really like the results of the video that we requested. We will surely be working with them in getting more quality videos.
Response from BilloDec 14, 2021
Hi Mia, Your support means the world to us! Thank you for your business. We can not wait to continue to work with you in the future 😉 Best!
Dean Aidan M.
Highly responsive Customer Support and very supportive as well. Thanks Billo admin!
Response from BilloDec 13, 2021
Thank you for your feedback! We’re here for you anytime, best wishes💫💫💫
Hannan S.
Horrible experience. I sent my products on 11/19 and today is 12/13. Out of the 5 videos I requested, I've only received 4, 2 of which were the same video with a different voice over. The content creators did not seem to have any guidelines or deadlines, one of the content creators delayed making a video until I had to ask 4 times, (3 weeks after receiving my product). None of the content creators post on time, and there was no consequence on Billos end - all of the creators delayed making videos (alarming since I ordered from 4 different content creators). Save your money and go elsewhere, there are far better services for this price. They charge an arm and a leg for these services, promising you a 5 day turn around time, but its been a month. To date, it has been 1 month and counting during a busy Q4 season, and im still waiting for these services to complete. Spent over $800 for subpar service, and responses. After I explained my issue, I was given a 15% compensation for my next video - when on their website they have a 50% off promo right now. Insensitive and completely missing the mark on customer service - offering me less than the current public promo.
Response from BilloDec 14, 2021
Hi there, We are terribly sorry to read your feedback. We sincerely apologize for any inconvenience you may have experienced due to video delivery time and we understand how frustrating this delay must have been. We wanted you to know that over the last months, we’ve been implementing a new system to help to avoid these situations. We already have emailed you in regards your issue and waiting for more details from you to proceed, we also already made a refund. About the same video you received - we acknowledge that this has slipped through our quality assurance processes and we will take proper steps to ensure it will not happen again in the future. Thank you for understanding and trying to find a solution together. We are very sorry it took you so long to get to this point🙏
Alma P.
This is my first time using Billo and I didnt know what to expect. I contracted Billo to work on two videos to test it out. Both videos came out so great and I will definitely be using it again. Writing briefs was a breeze!
Response from BilloDec 13, 2021
Thank you so much for taking the time to share your experience with us. We can not wait to work with you again in the future! Best✨ 💜
Christian M.
The outcome of the order I made on Billo was absolutely stunning.
Response from BilloDec 13, 2021
Christian, we are so happy to hear about your positive experience! We truly appreciate your business and look forward to working with you again.🌟
