BilloReviews of billo.app

Response from BilloJan 10, 2022

Hello Will, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure🤗

Response from BilloJan 10, 2022

Hi, Claudia! Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!💜

Response from BilloJan 6, 2022

Hi Leonidas, Thank you for taking the time to give your feedback. We really appreciate it!

Response from BilloJan 6, 2022

Thank you so much for your review, Mike! We are so glad to hear that the our platform is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Response from BilloDec 31, 2021

Hi there Ben, We’re terribly sorry for your experience. We're always looking to improve and provide the best customer experience and we are sorry we didn't deliver with your account. We wanted to inform you, that the mistake in the call-outs was fixed. You will find an updated video in your brand account. Our team has also reached out to you with a special offer. Once more, our sincerest apologies for the additional stress and headache. We are taking the proper steps to ensure that these situations will not repeat. Best wishes!

Response from BilloDec 30, 2021

Hi there Chelsey! We really appreciate you being our creator. 🎬⭐⭐⭐⭐⭐ We’re here for you anytime! Cheers

Response from BilloDec 30, 2021

Hi there! Thanks for taking the time to share your feedback. We agree, there are always things to improve and we are working on that every day. We look forward to providing you a 5-star experience in the future! Best wishes 😊

Response from BilloDec 30, 2021

Hi Josh, Thank you for sharing your experience.🙏 We acknowledge that video delivery time has been insufficient and we wanted you to know that our team works hard in order for these situations not to repeat in the future. Also, we are constantly trying to improve video quality by organizing webinars and training programs for our creators. However, this feedback has brought to the attention things we still need to improve. Our biggest goal is to provide you high quality videos and please know that we are working hard toward this goal. In any case, we have a dedicated customer support team here ready to help you in any way we can. We believe that there's always a compromise that can be found in every situation and we really hope you give us a chance.💜 Thank you for sharing your experience with us!