Billo is the first-of-its-kind creator marketing platform that turns brand-creator partnerships into a measurable growth channel. It brings creative collaboration, testing, and scale into one data-fed workflow, so teams go from idea to winning ad without the guesswork.
Billo (billo.app) has 501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
billo.app
Website
billo.app
Category
Video & Sound
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I absolutely loved using billo! my creator david clark… He was exceptionally good at being on camera and he could probably be in movies i swear! Overall im very happy!! Will definitely be using agaim!
Response from BilloSep 29, 2022
We are thrilled to have you as part of the Billo family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
WD
Whittington D.
Great exerience with service.
Great experience with service.
Response from BilloSep 29, 2022
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! 💜
BJ
Brandon J.
Billo has been a great resource
Billo has been a great resource in connecting me with brand and brand work. The app is super easy to use and the request are formatted in a way that's super easy to understand.
Not to mention the representatives at Billo are nice , helpful and very communicative.
Response from BilloSep 22, 2022
Thank you for your feedback, that means a lot to us.
Happy to work with you!
Best✨
IA
Imran A.
I used this app for the first time to create a UGC Video Ad
I used this app for the first time to create a UGC Video Ad and find it simply awesome, so affordable, and easy to use. Highly recommended.
Response from BilloSep 15, 2022
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our service. Thank you for taking the time to share your experience and we look forward to welcoming you back soon 💜
JE
Jessica
Awesome opportunities
Great income, easy gigs and fun.
Response from BilloAug 29, 2022
Thank you for taking time to share your experience!
CG
Cole G.
Alyssa lopez has taken way to long to…
Alyssa lopez has taken way to long to make and send me my video I gave her 1 1/2 weeks to say something or send me my video and nothing, theni have to message her 2 times asking whats going on and she replies 2 days later with she was on vacation it will be done tonight or tomorrow. Of course those says pass and still nothing no update at all absolutely ridiculous its been a month and ive yet to receive anything absolutely terrible alyssa lopez should not be allowed to be a creator.
Response from BilloAug 25, 2022
Thanks for taking the time to share your feedback with us!
We sincerely apologize for any inconvenience you may have experienced due to video delivery time. We understand how frustrating this delay must have been. Ou team will review Allysa's profile to ensure her delivery time improves.
Our team has contacted you and informed that the video is ready. If there's any problem with it, do not hesitate to reach out.
We appreciate your patience and we hope we get a chance to provide you with a much brighter experience in the future!
CC
Christine C.
Guidelines are straight forward
Guidelines are straight forward, easy to use app and always easy to reach out to Billo incase you need help.
Response from BilloAug 24, 2022
Thank you for your collaboration, we are glad to work with you🤩
JK
Jose K.
Great asset for busy business owners… UPDATE: AMAZING customer service.
Great asset for busy business owners that dont have the time to develop a content team. For 99 bucks you get UGC that converts!
Update:
Ok so I straight up ordered 5 videos for a new brand we are launching and have been using the software for a bit now, so I feel I have some useful insights.
First of all, not all creators are created equal. From this initial 5 videos, 1 creator did an amazing job with no input from my part (super fast delivery time, super catchy video with a lot of transitions and showcasing the product amazingly), 3 creators did an ok job but with my revisions they finally came back as desired and amazing videos (asked for a hero shot at the beginning, more scenes/cuts so videos were more dynamic and also used the first creators video as an example of what we wanted), finally 2 creators took a lot of time to deliver their videos, 1 has delivered a great video with our input and 1 of them has sucked and we are still stuck in the revision phase to make the video worth it (might ask for a refund).
So, for point one, I would suggest that you try to pick your creators very carefully to minimize the risk of you having to send them a lot of comments and I would also not expect them to turn their videos super fast (depends on the creator on my experience, but have seen a ton of bad reviews due to this).
HOWEVER, I do have to note Billo has an exceptionally great customer service. I have a brand that sells millions without ads so I now plan to invest a lot of money into UGC and I asked a TON of questions. Like literally a ton, and they answered everything. They helped me send more creators my way because I was very picky and rejected most of the initial proposed ones. They also helped me comunicate with the creators because they needed to send me a picture of their home to make sure they were a good fit. Also helped me make sure they all corrected something they werent showing right in the video.
Now, I do have 1 video to approve yet (the 1 I said kind of sucked) but I already sent a message to Billo (they do take a lot of hours to reply, but they listen to you and offer solutions and really go out of their way to help) so Im not worried and will ask for a refund or another creator and I know they will help me solve it.
So, overall great platform, SUPER cheap for what you are getting (we have payed top buck for professional explainer videos etc and UGC I feel would also be super expensive because almost no customers do UGC lol). Just expect people issues because you are dealing with people and trust that their great customer service will help you solve them!
Response from BilloAug 24, 2022
Thank you for taking the time to give your feedback. We really appreciate it!