Bikham HealthcareReviews of bikhamhealthcare.com

Please save your money. This company works remotely, therefore making it difficult to contact or communicate. I contracted with them in April of 2021 at which time the representative had no idea of Pennsylvania Medicare and Medicaid. He randomly submitted applications with no follow-up after complaining and placing an unsatifactory review I was contacted by Management. The process appeared to be getting better but I later realized it was to remove the awful reviews from the internet. Once the awful reviews were removed, service returned to the usual minimal assistance and contact. As time went on my applications were not followed up unless I made frequent request from them. I did all the follow-up work with the insurance companies MYSELF. I found out that several applications were submitted wrong and some were even closed without Bikham's assigned staff member notifying me. I was told by my assigned Rep that my applications were approved, at which time I opened the practice to those particular insurances and lost thousands of dollars, because billed claims were denied because my applications were either not completed or they were closed. I paid in full for 11 insurances and still have yet to be completed. Two of Pennsylvania's major insurance carrier applications were completed by ME.... not Bikham and it's a real shame that this organization advertises that it provides great service when in turn the customer is performing the work for himself. I have not recieved an email or follow-up in nearly 60 days even after sending several emails in December and January. I am very unhappy with their service and would not recommend this organization for credentialing insurances, especially in Pennsylvania.

BE CAREFUL…..AVOID THIS COMPANY ….BIG SCAMMERS ….no body There knows what he’s doing … be careful and please don’t go with this company…. They don’t even deserve the one star …. I signed the contract for insurance credentialing with Bikham back in September/2022 , and all documents collected by 10/07/2022…. And after that ; I got email saying that I will get updated status report every 2 weeks , which I hardly did , I had to chase them to get that report every time . And every time I get the report , I it has update about submitting to the insurance,,,, insurance received application,,,,, and keep going till Monday 01/09/2023 …. I get the report after a week chasing for it , and it says that they couldn’t find 3 applications when they contacted insurance, at that point , I got scared , so I contacted all 22 insurance companies that I was supposed to apply for insurance credentials with them , and the disaster was when I heard from them all , no one Has any application in process for me , NONE , not even single one …. I went crazy , they delayed my business for 4 months …. What business is this …. I worked with Harini and Jordan … and it’s obviously, they had no clue On what they are doing ….. I’m in process to sue them for the loss and delay they caused my business….please please don’t fall in their trap….

Please disregard my earliest post on BIKHAM. This is an update from working with this company. Please do not use BIKHAM Healthcare for your insurance credential needs. I started the credential process with BIKHAM on April 13, 2022, to credential me with 24 insurance. I paid $4710.00 to get credentialed with the 24 insurance. As of today, they only credential me with three insurance. That was after I requested my full refund on 9/2/22, to which Jelaina Hollingsworth refunded me $1177.50 that day. However, on the Paypal website, the total amount was shown to be repaid. I was working with Prabhat Singh, who stopped answering my email. I called their office and was told that Jelaina would return my call. She stopped answering my email and has yet to return my call. I plan to put a formal complaint with the better business bureau for both BIKHAM and Paypal for their affiliation with BIKHAM. Paypal told me to place the complaint with my bank card because the transaction was over 180 days. I wasted a year waiting for BIKHAM to credential me with the insurance. I call one of the insurance earlier this week, and they informed me that no paperwork was submitted for my business. Again, use another company other than BIKHAM for your credential service.

It used to be that you advertised a particular service, received payment for service, and performed up to the customers satisfaction. That is not the case with this company. They are EXCELLENT at selling. As far as everything else? Nothing but delays. We all know that credentialling takes time. That is not my issue with this company. The issue I have, is in the complete LACK of communication, and delay in passing along required information in a timely manner. It has been a full time job just keeping them on task, and I started the process in JULY! When prompted, they act. It is that simple. If you do not follow up, especially as a small time business and single provider, you are put on the back burner. After waiting for 3 months I finally started the process with BCBS myself and was enrolled in 3 weeks!! They promised frequent reports and status updates!? They promised constant communication and swift response from payers!? Again, they do their job when you call, but if you don't follow up with them yourself then prepare for crickets! In the end... what are you actually paying for?

DO NOT USE Bikham Healthcare for your credentialing needs. They are scammers ! The company was very responsive during the initial phase of communication until I signed a contract with them. Once they get the money, they disappear. I have to chase them to get an update. THEY are scamming me so I looked for another company to do all my credentialing. This new company I hired was efficient, got all my documents and started the process of my provider enrollment. I got all my credentialing application done in 24 hours. They have not done anything, they refused to refund all my money. I wasted so much time and money with this company!!!THIEVES!!!!

I would not recommend this company to anyone looking to get credential for Insurance with there Medical Clinic. We have been waiting 105 days, spent $2400 and we can't get anyone to answer our emails, phone calls or even tell us what is happening with getting us set up with insurance companies. They took our money and scammed us. And we are a Non-Profit Clinic which is even worst that that scammed a Non-Profit Organization. Do not use them, I would rather pay more money for a company that cares about there clients. This one does NOT.

I have had a similar experience to those written here. Jillian, Jordan, Jon all the same. Difficult to understand, they don't have any familiarity with my account, I began this process in March 2022. I just found out that my application for credentialing to Medicare hasn't been updated since March when I first hired them.

One star is too many. I began this process in June. They told me the process would take 6-8 weeks. Here we are in mid November and they've done about 1/3 of the work they were paid for. Very few status reports (which aren't even accurate), not every 2 weeks like they promised. They've been consistently deceptive and have outright lied to me several times. The high percentage of 5 star reviews looks suspiciously like a service they paid for, because no one I know has had an even slightly positive experience with them. They are either massively incompetent, scammers, or both. Constant misrepresentation since day 1. A cursory review of some of these 5 star ratings indicates that they may be very suspicious in nature. The wording, misspellings, and the specifics of poor grammar are quite similar in many of these reviews. A quick look at the time period in which these 5 star reviews all seemed to appear is suspect as well. Once some negative reviews came up, a flood of awesome reviews appeared. As dishonest and unethical as this company has been with me, I would not be at all surprised if these reviews were not genuine. Maybe Google might want to review them for validity. Interestingly, they attempted (through three layers of management) to pressure me to take down my initial negative review, without making any progress toward resolves the issues. I noticed the plethora of suspicious 5 star reviews some time after that conversation.