Bikes OnlineReviews of bikesonline.com

My Mt Bromo came with some issues with the dropper, i contacted via chat (disconnected after long wait), phone message (linked account with number and emailed me request for pics), and email (sent pics, followed up a week later, now another week and no response). Trying to be patient in these difficult times, but I've run out after 3 weeks. Overall a good bike, shipping was fast, but the issue appears to be widespread reading others comments and ill have to either return bike or eat the repair myself (which may be difficult as it appears to be a design flaw with clearance issues with motor and frame). You buy, you're probably on your own, decide if the lower price worth it. You've been warned. EDIT TO THEIR RESPONSE: As I said previously, I sent pics, I followed up, no response

"I ordered a bike from bikesonline.com and was overall happy, except the bike I received came with different, much inferior tires! When I contacted their customer service, they didn't even know that the manufacturer was swapping out crappy tires and said they are not going to do anything, because it is SUPPOSED to come with the tires shown in the specifications, they must have just been a shortage when they assembled mine. They offered no solutions to my problem and basically blew me off. I would have been happy had they sent me the correct tires, offered a partial refund to make up for the difference between tires, or even a store credit would have been fine. Instead nothing..." UPDATE- After seeing my negative reviews I was contacted by the company and they gave me a refund of the price of one tire, basically. So there's that...