Daan
Scam
Scam! They charged me twice because off a payment failure. They told me that they refund my money in two business days, still waiting 3 weeks later now and they don't answering my calls or emails...

Central Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Activities & Tours · New York, New York
Excellent

Activities & Tours · New Rochelle, New York
Excellent

Activities & Tours · New York, New York
Excellent

Activities & Tours · New York, New York
Excellent
Showing 66 reviews with 1 star · Clear filters
Daan
Scam! They charged me twice because off a payment failure. They told me that they refund my money in two business days, still waiting 3 weeks later now and they don't answering my calls or emails...
Lise
Broken bike, no refunds, horrible.
לירון ב.
Hugh mistake!! Broken bike!! Had to walk for 3 hours in the sun! The manager argued and blamed us without listening.. Ofcourse no refund!
Andy G.
I hired 5 bikes for my family. We walked up to the trail to find that my daughters bike had no working chain…I walked back and changed her bike. We then set off and found that my wife’s bike was skipping the gears. We decided we didn’t want to take the risk of a further problem so took the bikes back. We spoke to the local guy but some manager in the office refused to give a refund. Frankly this business doesn’t care about its customers so watch out!
Kristine D.
This was a huge mistake. I ordered an “excellent condition” used bike and got an abused bike. There is rust and the derailleur is damaged and beat up! I wish I could post photos on here. I don’t think they could get $50 for this bike let alone $360. I am returning it immediately and requesting a refund.
Response from Bike Rent NYCOct 21, 2021
Hi Kristine - We are sorry that the bike received was unsatisfactory. Or staff communicated with you and a full refund was remitted. We are working on a used bike condition barometer to enhance the purchasing process. We'd like to thank you for your honest feedback, without customers sharing their experience, we'd never adapt and improve. Thanks - Peter
customer
I ordered a bike online, which was marked as an excellent condition for 400$, but the bike I actually received was in beat-up condition, with lots of rust, scratches all over, dents, they didn't even bother to wipe down the bike. Don't recommend buying a bike from here.
Response from Bike Rent NYCOct 21, 2021
Hi there - Could you please email us or DM us with some details so that we can better assist? It's very hard to respond to customers who haven't been verified as a 'confirmed purchase'. A name, order number or email address will suffice. Thanks - Peter
Scott Sanders, O.
bike arrived damaged. they didn't replace the part or give a partial refund. instead they filed a claim with UPS and pocketed the money. STAY AWAY!!
Kibria S.
These people are scams in case of purchasing scooter from them! Found add on google about excellent condition Nineboot max g30 scooter for 700 which original price is 800 in amazon. Called them to make sure if the condition is good and they said its like new and in excellent condition. And i have to pay cash.( Guess the sale is unauthorized) went there and they bring me a used scooter among the renting one which has 1500 mile on it and lots of scratches, party broken back fender and asked for 700 and said this is it. When i said i was told that its almost new and very good condition, he replied i cant get a new one on that price, where as i asked for a better one not new one. I showed him few better ones and asked that i was told about such condition ones he said to go and buy new one. They are too rude and disrespectful and provide false information in case of purchasing.