BikeclosetReviews of bikecloset.com

Great customer service even tho its a text.

If you’re here, you probably just saw a great price online when you searched for a cycling item, and now you’re trying to figure out if Bike Closet is legit. I did the same thing last week when I saw that they had the best price (by far) for a rear derailleur. I ordered it on their website, they shipped it same day USPS (Wednesday afternoon), and it arrived early Saturday morning. It was new, boxed, and installed and riding that day. I had a great experience with them.

First time customer at Bike Closet. After searching online high and low, BC was the only retailer that had the exact Sidi MTB shoes I wanted to try out, in my size, and at a great sale price. Size was not available or shoes were completely sold out at all the big sites I usually buy from. The idea of text-only customer service (no phone or email support) was somewhat of a concern, but I did get prompt responses to my questions. (I think this helps keep BC's prices so competitive.) Great selection of bike gear, really great prices, fast shipping and delivery, especially if you live in Northern California. Now my first choice for new gear. AND...we should ALL support our local small businesses!

I purchased cycling shoes from bikecloset. My mailing address is super wonky and the folks at bike closet reached out to confirm the address I provided was correct. I wore the shoes on today's ride. Super happy with the purchase and prices. Quick response from the shipper. No regrets. I'd highly recommend!

Have ordered twice from Bike Closet and have had excellent customer service via their text service. 10/10

I have made 2 recent orders and everything was as described and shipped very quickly. I highly recommend.

Anyone can do a good job when everything goes right. Its when things go wrong that you discover a great supplier. I've made periodic purchases from Bikecloset. Most recently a pair of Pirelli tires and a packing tool. Within a couple of ride one of the Pirelli's delaminated. I send a message with photos to the Bikecloset and got a call back within hours. Here it is a day later and they've shipping me a replacement. Good job Bikecloset!

Was apprehensive regarding purchasing Sidi mountain bike shoes due to the large discount. Shipping was fast and efficient, Sidi's arrived on time and were brand new and perfect. Original packaging, all brochures and as advertised Sidi's . Very satisfied with the complete experience and delivered product.