BigtoeReviews of bigtoe.yoga

Big Toe is just a Big DISAPPOINTMENT. It’s not my first time trying to use the service but will be the last. After booking early in the morning for a massage that evening I was booked and cancelled 3 times. The last therapist did so at 4 pm basically making it impossible to replace them at that point. They always charge you immediately and then you must fight for your money back. Even when they fail miserably at providing anything of value. Avoid. Also noted the may have complaints on the Better Business Bureau website as well as Trustpilot. Avoid. Avoid. Avoid.

If I could give 0 I would. Booked a massage no show wasted over an hour and a half I should have used zeel who I usually use. Horrible I do not recommend. I suffer from chronic pain and this is a medical necessity for me so so so so upset

Before to book with them, please 🙏 please ask how much they charge? They overcharge me for just one session $385. These company is the real scammer to get easi money. Is no way I’m going back with them. 0 star 🌟

Therapist can cancel last min, and your money's on hold. They don't seem to care about customer service at all. The other apps are more expensive but definitely more reliable.

I had hired them for a message therapist and paid online. "Victor" to come to my home for a massage. He was stuck at the gate of my community, because my mobile carrier had changed my phone number, though I hadn't authorized it, and I hadn't given the new number to gate security personnel. He wasn't allowed through, so Bigtoe emailed me to call Victor, I did, it was the same number of a woman I was communicating with the night previously who I was going to meet on a date, but never showed up, "Brianna." I didn't leave Brianna a message, but eventually called the Marion County Sheriff's office and reported what had happened. I had made this appointment online, how were the 2 connected, the woman I met on OkCupid.com that never appeared for my date and was scamming me about being there in the parking lot, then telling me to go somewhere else, having the same telephone number as Victor the massage Therapist who was to come to my house for a massage? All this has been documented with the Sheriff's office, including providing Victor's/Brianna's telephone contact number. Bigtoe charged me a "Cancelation Fee," that I've also reported to my credit card company, 119.99 for all this? How they get away with this stuff is incredible to me, but I recently moved to Florida from New York, and have never encountered as many scam artists.

I absolutely do NOT recommend this service. The customer service is terrible and non responsive. Providers are late and can add charges. Also, most importantly, both my husband and I tried a few providers and none of them are skilled. I used similar services like Soothe in other cities and had MUCH more positive experience.

The massage therapist was over 15 min late and informed in less than an hour she would be late via text. This was a 9:30 pm massage for a two hour session. I was informed they can be up to 30 mins late but if the customer doesn’t answer the the door within 15 mins it a no show and pay full price. They weren’t even willing to offer a partial refund for their Contractor being . I was concerned for my safety at this point due to late evening. I WOULD NEVER RECOMMEND THIS SERVICE. They were not even willing to provide a partial refund due to their staff being late. Also keep in mind if your contractors can arrive up to 30 minutes late that means that it still takes time for them to set up their equipment so a customer has to be put back at least 30 to 45 minutes, but still paying full upfront not good business Due to this poor business practice, I will be reporting this matter to the Better Business Bureau.

Got a massage from David B through Big toe, it was God awful, he sexually violated me, and I am pressing charges. He also violated another woman last year through another company and Big Toe still employed him, even after his license was suspended. I found the information on the State of Michigan website. It’s public information. This is a train wreck to go through. I am LIVID🤬🤬🤬🤬