BigshotgamesReviews of bigshotgames.com

Made a redemption request 09/28 As of today, October 14th it’s still “pending review” emailed them twice so far, get the same AI response.

Terrible website with an even worse support team. Asked these mfs like 3 times a week where my redemption was and they always gave me the same AI response. Writing this to let everyone know that they do eventually pay. Finally received a 1k redemption this morning after waiting for 25 days.

Horrible site. I’ve never won here and when asking for help to get free coins from support they don’t care and don’t help at all. Greedy company and terrible customer service. Making this review to remind me and other to never go here again.

Been waiting 9 days now and they just tell me it is because of high traffic. I am sorry but when others are paying instantly or within 2 days,, there is no reason for this.

I have played on this site for several months, but the redemption process continues to take longer and longer. I submitted a redemption request on August 31, and today is September 19. After nearly three weeks, my redemption is still pending. My account has been fully verified twice, so there should be no reason for this continued delay. When I contacted Support, I received the ridiculous response that there is no established turnaround time for processing redemptions. Customers deserve a clear timeline and timely access to their winnings. Once I receive my pending redemption and withdraw the remainder of my money, I will be closing my account and will not use this site again. If you are willing to accept customers’ money immediately, you should also be prepared to pay out their legitimate winnings promptly.

It’s been since September 1st that I submitted my redemption they just keep saying to be patient they have a high volume of redemptions wonder why cause they don’t pay to bad cause they have great bonus buys but don’t buy from this site they won’t redeem

I'll keep it short, don't spend a dime with this failed company, the fact that as of this moment you can go on their site and make a purchase is pure fraud. I would be amazed if their actions don't lead to federal indictments.

Been playing for a long time and finally won over 100. Redeemed fully verified and they said needed my license and statement again. Provided then they cancelled redemption said it didn't meet terms and conditions. I play a lot if these sites. This one is moved to my fraud folder of not to use in the future.