KEN S.
Great service and product knowledge
Great service and product knowledge
Response from Big Sandy SuperstoreOct 15, 2026
Hi Ken! We are happy to hear we provided such great service and we look forward to seeing you again soon. Thanks!

Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value.Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget.For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades.What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life.At Big Sandy Superstore, better living is always within reach.
Big Sandy Superstore (bigsandysuperstore.com) has 678 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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KEN S.
Great service and product knowledge
Response from Big Sandy SuperstoreOct 15, 2026
Hi Ken! We are happy to hear we provided such great service and we look forward to seeing you again soon. Thanks!
Zala
People were kind and knowledgeable and very helpful and also honest
Response from Big Sandy SuperstoreOct 15, 2026
Hi Zala! We are happy to hear that everyone was kind, helpful and knowledgeable. We look forward to your next visit. Thanks!
Buckeye C.
Responsive customer service follow-up. Picked up dishwasher for self-install & when unpacking unit found that there was hidden dent from shipping. Contacted sales associate. Sales person worked with customer service and set up return exchange of new replacement. Replacement dishwasher arrived as promised in three days. New unit installed and working flawlessly.
Response from Big Sandy SuperstoreOct 15, 2026
Hi Buckeye! We are happy to hear that we were able to get that unit exchanged for you so quickly and we look forward to your next visit. Thanks!
PATRICIA
My chair came on time.And I love it.
Response from Big Sandy SuperstoreOct 13, 2026
Hi Patricia! We hope you enjoy your new chair and we look forward to seeing you again soon. Thanks!
K. A.
The sales representative.
Response from Big Sandy SuperstoreOct 13, 2026
Hi K. Ann! Thanks for the great review and we hope to see you again soon. Thanks!
MARY F.
Arrived. On. Time. And. Right. Date.
Response from Big Sandy SuperstoreOct 13, 2026
Hi Mary! We are happy to here your order arrived on time and we look forward to your next visit. Thanks!
KAREN N.
Everyone was great. The sales personnel and the delivery team!
Response from Big Sandy SuperstoreOct 13, 2026
Hey Karen! We are happy to hear the sales personnel and the delivery team were so great and we hope to see you again soon. Thanks!
Brenda K M.
Our seller was able to get us a match on a recliner with a sofa that we bought from Big Sandy a few years ago. The transaction was very smooth and the delivery was great.
Response from Big Sandy SuperstoreOct 13, 2026
Hi Brenda! We are happy to hear we could find the matching recliner for you. We hope you enjoy it and we hope to see you again soon. Thanks!