bigplush.comReviews of bigplush.com

Had a issie with the shipping address and plush bear made sure my bear was still delivered on time for v day.

First time shopper and experience was smooth and painless. Shipping was easy and fast daughter was happy and very pleased

I bought the plush moose for my wife and she absolutely loves it! It's exactly as advertised and arrived on time.

The bear i ordered came in perfect condition. However, someone messed up when making the ribbon and misspelled the lettering. I tried several times to contact the company via their email, messaging system through my account on their website, and phone call. No responses for the first two whatsoever; my phone call went through the second time i called, but since it was after hours he said he would leave a message to the morning shift upper management and i would receive an email as to when a replacement ribbon would be shipped. Never received such email. Now i have a bear with an incorrectly written message. Disappointed. Update: i got contacted by Mike who was really friendly and reassured me that a ribbon would be sent out the next day, which it was. Would definitely recommend this company to anyone.

Bought the 3ft Teddy Bear for my daughter for Valentine's Day. It arrived the day before Valentine's Day (I didn't expect it to be here bc I didn't pay extra money & I ordered just a few days before this holiday. I even added the voice recording & personalized ribbon. She adores her bear. It is soft and very, very precious. Just extremely cute. We had a house fire (lightning struck our home) & daughter lost her stuffed animals and she was extremely excited when she got this huge, super precious teddy bear. Thank you!

I ordered this bear for my girlfriend for a change in valentines day gift. She was so surprised and she loved it. It is huge but well worth the price to see the reaction of her face when it was shipped.

I ordered a teddy from bigplush, there were a few complications along the way. However, these issues were resolved immediately, I am therefore very very happy with the outstanding customer service from this company. Would definitely recommend.

Shipped quicker than expected, and what I wanted. Is there more to ask for?