BiggerPocketsReviews of biggerpockets.com

They vaguely do kind of what they say. They are vague in everything, and you could get better information just googling, but that was my fault, and I was fine with my mistake for trusting them. I then saw what they were and closed the account, and no, they were not done and charged me another year, and when I asked to get the money refunded, they then made it so I could not get on the site and ask for help. Please just go to Trustpilot and read I am not alone. Also, they will put some bull below this like they are trying to fix it. Don't believe they care even a little; this is nothing but smoke and mirrors. Also remember in total it looks like at this time as far as I can see on trust pilot at least 36 peple gave it a less than three stars out of 199. Seems pretty bad to me. Si if your read the bull shit above you would think that it is resolved but they are full of shit and are keeping me from getting onto the account to close it. People please do screw up and go with these pieces of crap

They are absolutely a shady company, they are very vague in their free trials and then will immediately charge you $390 without prior notice. Their customer service and refund department is the most rude and condescending people I have ever met. The man I spoke to was very unprofessional. I would never recommend them!

They don't admit to any foul play, however it appears my home network has been banned from accessing biggerpockets.com. This started the minute I ended a customer service conversation with someone that refused to help my request. Of course, attempting to undo the ban is a convoluted effort by their support that they request additional time and resources. "We are a small team" is the excuse. It's hard to believe a small team is running one of the top real estate investing websites. For all the P&L advertised by BP influencers, you would think the owner is cleaning up and maintaining a support team commensurate to their AUM.

Very frustrated with the customer Service Bigger Pockets provides. I have been blocked. Since July. I have not done anything wrong because I have hardly used Bigger Pockets. I have been contacting customer service since July . Noone will respond to tell me what I can do to fix the problem. They have asked me to provide verifiable identification 2 times which I have done. I rate Bigger Pockets as a minus Zero for customer service. They do not even provide a phone number. Very very frustrated. Ruth, Illinois.

Absolutely terrible customer service towards me. I feel they overcharged me and when I called to complain they refused to credit me back, despite having cancelled the service. I believe their system glitched and charged me extra and they refuse to consider this. Horrible business etiquette.

Amazing support. Helpful and timely.

Horrible experience! Biggest waste of my money is what it should be called. Run from this so called “ service” I purchased a year of “pro” and it only worked for one week I have sent multiple support tickets and no one is able to correct it or care to correct it. What do they care they’ve got my money. Do not pay them any money.

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