BiggerBooksReviews of biggerbooks.com

I wasn’t informed that the book wasn’t in stock until a week after it was said to have shipped and the night before it was required for class.

Order cancelled by seller after purchase.

Not sure what this company is or how it's run, but I was trying to buy an expensive used book. I went onto their chat to ask about the condition of the book since it had no details whatsoever online. The chat person was very nice, but couldn't tell me anything about the book specifically. They worked for a different book company and when I said, oh, does that company own bigger books they responded, "something like that." I decided to take my chances and buy the book. But the next day I went to my account and saw they had cancelled the order. No email, no explanation. I emailed them to ask if my order was actually cancelled and got no response. Now I keep getting emails asking if I've received the book. Seems shady in my opinion!

It has been several weeks and my book is still not here. Apparently, they didn't actually have the book and are waiting for it to arrive from someone else so they can send it to me. This process was not disclosed when I ordered it.

Bought a book. Paid for then found out I had a refund and cancellation without any explanation. Reached out by email without any response.

If I could rate a zero I would. We still don’t have a book. And no good estimate of when it will be available to ship. College students need these books and can’t wait half a semester until you can get one to ship. Very poor experience!

I’ve yet to receive my order. There has been very little communication. Two weeks had gone by and I was only then notified that there were issues getting the book from the supplier. The class that requires the book has already started and there is no indication that it will ship yet alone arrive. I cannot recommend BiggerBooks. The order is about 80 dollars. I would like a refund or a steep discount.

Never received book, several emails unanswered