BiggerBooksReviews of biggerbooks.com

I haven't received my book yet? I haven't been notified about anything yet? Where is my book?

I never received the book I ordered several weeks ago and customer service has completely ignored my emails requesting an update. I find this company to be unreliable and possibly fraudulent.

I have not heard a thing about my order.

still have not received my book

With both titles I purchased they neglected to inform me , until I reached out to them, that my titles were then not available. This after weeks of waiting.

I placed my order more than 2 weeks ago and haven’t received anything. System shows it’s still processing order and somehow no one ever notified me of any delays. I am very disappointed with the quality of service.

They sold me a book they didn't actually have a copy of to sell. I placed the order ($238), and paid for expedited shipping, in order to have the book in time for the beginning of the class. After three days (book should've been DELIVERED by that point) they unceremoniously cancelled the order with an email. They offered an insulting $3 coupon to make up for it. I advise avoiding this company. I will certainly never use their service again.

Took Order/Payment for an unavailable item. I'm still trying to determine whether I will be charged for an expensive book that was never available and whether this was fraud or merely a mistake. Poor communication as well.