BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks.We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.
BiggerBooks (biggerbooks.com) has 531 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Books & Magazines · Georgetown, Kentucky
Excellent
Books & Magazines · Nicholasville, Kentucky
Excellent
Books & Magazines · Louisville, Kentucky
Great
Books & Magazines · Lexington, Kentucky
Great
Showing 165 reviews with 1 star · Clear filters
Marie
My order was canceled and they did not notify me, after three days I found out through the account. I immediately placed the order again, requested one-day shipping due to the urgency I had with the book, but to my surprise when I received the email confirmation they eliminated the one-day delivery, I was not charged but what I needed was the delivery immediately, do not pay less for the order, since now you do not know when it will be sent.
Stephanie I.
I ordered the textbook on 1/12 and paid for 2 day shipping. I finally had to cancel on 1/24 when your facility had not received the book from the supplier yet.
Dennis D.
Tried to buy a text book. The semester started and a week after ordering, got an email stating they apologize that even though the book was listed as available, they currently have no idea when it will be delivered. I canceled my order and wen to a different vendor.
Tom C.
I have received neither my order nor an explanation for its delay. According to my account page at Bigger Books' web page, my credit card has already been processed.
Jessica L.
I did not ever receive my book, it says it was delivered but there are no pictures and no evidence it was delivered, and there was no textbook ever received.
Bill
I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.
customer
Did not get book or refund. Really no explanation as well. Very disappointed.
Charles C.
Poor communication with Biggerbooks, AND a lack of transparency about the availability of the book I ordered.