Sue
I have not received my order 4 weeks in
I have not received my order
BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks.We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.
BiggerBooks (biggerbooks.com) has 531 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Books & Magazines · Georgetown, Kentucky
Excellent
Books & Magazines · Nicholasville, Kentucky
Excellent

Books & Magazines · Louisville, Kentucky
Great

Books & Magazines · Lexington, Kentucky
Great
Showing 165 reviews with 1 star · Clear filters
Sue
I have not received my order
Heather M.
Ordered a book on 8/22/24 and have yet to receive it. The semester is half over and need the book to study for my class. Very frustrating when the book cost $62! Order number 3012419
Terry
I have ordered twice and both times they canceled my order because they can't get the books. Then why have it listed if you can't sell it. I will NEVER order from them again.
Alfredo de V.
It takes too long to get an answer from the company. I've been waiting for the book almost three weeks and it's very rare that I get a response from the company.
ZC
Very disappointed. I placed an order to only find out that it was cancelled and I was not notified. I received an email asking if I received it or not, but nothing regarding shipping or that the order was cancelled.
James K.
Bigger Books stated "usually ships in 24 to 48 hours." On top of that, I paid $21 for "expedited shipping." They didn't ship the textbooks for four days, and did that by slow mail. Took 10 days to get the books.
customer
ordered 12 books only to get an email 3 days later that they could not find any suppliers. You should on advertise and accept orders for books you have in stock.
John P.
1) Buyers need to know if the book they are ordering is in stock and will be shipped immediately. 2) BiigerBooks must maintain excellent communication with buyers when they are not able to fill an order on a timely basis.