BiggerBooksReviews of biggerbooks.com

I rented a book from this company and when it came time to ship it back I was not provided with a shipping label. After reaching out to them they replied to my email about two weeks later and provided me with a shipping label. I sent back the book and was told like two weeks later that I sent the wrong but. I was apologetic and told them I would immediately send back the correct book. HOWEVER, the book they claimed to receive from me was a book I have NEVER heard of and definitely didn't belong to me. I went back and forth with them via email explaining that I believed they had my contracts book because that was the only other book I had that semester. After getting nowhere with the representative I asked to speak to a manager. A manager was supposed to reach out to me within 2-3 days. It's been 3 months and they have the correct book I rented from them in addition to my contracts book that I got charged full price for because I didn't return the rental in time. If you are sending back a book to this company make sure to take pictures and document everything!

Ordered a used book, nothing happened after 10 days. I wrote them for an update, then I was told the order was cancelled because my account look suspicious. What? It was a first time I had any problem ordering stuff online. This place sounds messed up. If you don’t have the book, don’t take the money. If you indeed find my account suspicious, notify me the order was cancelled. Wasted my time, will never use this site again (and ecampus.com since they have the same operator).

Took way too long to be delivered. Wont order from this place again

Canceled my book and didn’t let me know. The book price then went up $100. I reordered and it was waiting in the processing que for too long so I had to cancel. Do not recommend. 0/10.

I am waiting for my books. It has been more then a month since November 9, 2024. I received one that was shipped on November 26. I am still missing three books. Not even a refund has been issued either.

I haven't received my purchased yet.

They cancelled the order on Nov. 19th, even though they confimed the order on the 14th.

I purchased a book that was in stock but it shows as available. I waited over two weeks and I did not get any communication as to when I would get the book so I decided to cancel it.