Stacy S.
Is this a scam?
I am very concerned that this site is a total scam. They took my money and it’s been over 2 weeks and book has not shipped. My daughter desperately needs this book and is having issues with not being able to complete her assignments because this company is refusing to send us what we paid for. Extremely upset.
Response from BiggerBooksSep 3, 2019
Hello Stacy! We apologize for any inconvenience this causes you. Your order is experiencing a delay in shipment due to a change in availability by our distributors. At this time, we do not have an exact arrival date but are working to ensure your order ships as soon as copies become available. In cases like this we would typically offer to either to cancel the order and provide you with a full refund or we keep the order open to ship it as soon as it becomes available once more. I will also reach out to you directly in regard to this matter. Thanks for your patience as we work our way through the busy season! -Beth