BiggerBooksReviews of biggerbooks.com

Order site said book would be shipped on 3-5 days. I paid for expedited shipping to receive it as fast as possible as it was to be a Mother's Day gift. I have never received it 2 weeks later nor has it even shipped yet. Customer service has not replied to me in a week. Apparently Bigger Books doesn't even have the book I ordered! They are waiting for it to come from somewhere else before they ship it and the 3-5 days stated begins. This was not noted on the order website or I never would have ordered from them. And I certainly would not have paid to expedite shipping!! Even though I have an order number, their website does not show my order so I cannot get status update and they do not reply to emailed responses. No way to call them.

This was the worst site I have ever used. I purchased and book and it was cancelled with no communication. The only reason I found out was because the charge was refunded on my card. After I went to repurchase the book, I saw the price doubled. This is a horrible site and seems to have corrupt ethics.

What kind of a garbage company sells a book they don't have in stock? Very hacky, circa 2002 kind of business practice. Would never do business with a shady company like this again.

They give minimal information on the book, it's very easy to mistakingly buy an access code instead of a real text book. It does not state what website the access code is for either. When you receive it, in order for you to even see what you purchased, you need to remove the shrink wrap, which automatically disallows you to return the item once you realize you can't even access the book. I wasted $90 on an access code thinking it was a text book. So disappointed and I can't even exchanged or get my money back.

I still haven't received my book

I ordered 2 books of the sun eater series in hardcover that were never shipped to me. This purchase made me decide to buy the remaining books in the series in hardcover from a different website. Now I don't have the complete set in hardcover and they are not available anywhere to purchase unless I want to spend a few hundred dollars on ebay.

I thinks it’s a scam. Still have not received my book and ordered it 2 months ago

I have written many emails, and have not received a single response. I never received my order.