Carla L.
Big Easy 5 stars
Big Easy 5 stars! I have worked with several Telehealth companies, and Big Easy is hands down the best. I started with them in May of 2025 after testing out a few other companies that made me feel like a number that wasn't really cared about. They truly care about you as a person and patient, which can be quite a rarity. I have always felt heard with any questions, suggestions, or concerns. This makes me feel supported and comfortable in my choice. They stand out because I can actually reach my physician and the customer service team in the portal, and get responses that aren't just cookie cutter, canned responses. The customer service is unmatched, and so supportive no matter what level of experience you have in this space. The entire team at Big Easy is supportive, transparent, and friendly. I appreciate multiple choices with pharmacies, that I know were fully vetted and looked into prior to being offered. I know that Big Easy isn't one to compromise quality just to make a buck. If you are looking for a company that is trustworthy, you're in the right place.




