BigCommerceReviews of bigcommerce.com

Been using BigCommerce for years now - excellent partners

"A migrant from Saturn with no clue what to do, flagrantly floundering until the Big C crew came through. I leaned on this team to guide me through each snafu and gleaned what I need, so I supplied a review..."

Not worth it, got only few reviews in 6 months, there must be a way in which we should also know when they sent review email to customer so we can follow up.

Although our company has not used BigCommerce to our fullest advantage, I feel that we could not have chosen a better website provider. BigCommerce is constantly upgrading and improving their services--adding new features while listening to their customers. I don't know how anybody could choose a different provider. A better one just isn't out there.

we are happy with Big Commerce but as a small eCommerce users we still require some of the features only offered to Enterprise but are unable to afford these. Also changes to the product details means we need to fully set up all the scripting for these. In the past this was done as part of the set up and we could cut and paste details.

Good support and features.

Very satisfied overall. Some glitches here and there.

your support sucks. I have four stores is big, person of thinking about switching them all out. Some your people are good but some of them are ignorant, arrogant, and useless. I'm trying to resolve an issue with JavaScript now and the little twerp who helped me was no help at all. And when I got an email on the case there was no way to reply Why on earth would you send a reply with information about an open case with no way to reply to get further help? It's crazy. Honestly sometimes I don't know why I even use big commerce.