Steeling refunds by treating to close your account
I have been buying on bid FTA for a while now with little to no trouble. I have been denied Couple refunds for few dollars I let slide. This past week I had two one at 46 dollars and the other at 45 dollars. I got a nasty email saying they are closing my account for having to refund my money. Their own employees tried to help me find my missing items. I was told tools are usually stolen. They use predatory business practices. I'm not letting almost 100 dollars slide just to remind on their sight.
PA
paul
Junk company
Junk. Don't buy broken stuff for sale for your hard working money
NN
Naga Narasimha M.
BidFTA not at all a genuine company
I placed a bid for “Only Box 2/2 Aziyah 81” Sofa
When I came to pickup the item at 195 Phillipe Road, Columbus, OH, I opened it and saw there are 2 sofa arms not even cushion pillows. In the BidFTA they have not mentioned any description on item, as a customer how would I know whether the box has only cushions or sofa frame or arms or something else without open the box and verify the product.I was so disappointed by seeing the product, I kept the item in the auction warehouse itself. When I asked the warehouse personnel over there, they have given me rude responses and abruptly said its your headache we dan’t help you and no refund will be given. I am planning to sue on them.
I am totally disappointed with the item which cost me $54. My sincere suggestion to entire BIDFTA corporation and staff is that “please make sure to give genuine and proper description of the item and exact pictures” your post to this item is ‘ONLY BOX 2/2 Aziyah 81’’ Corduroy Sofa’ which is very insane and incomplete description, my advise to so called BIDFTA is please mention the product description like below
“ONLY BOX 2/2 Aziyah 81’’ Sofa, with only TWO SIDE ARMS, NOTHING MORE THAN THAT” with EXACT pictures.
What should I do with these useless, worthless and unwanted A Sofa’s 2 Side Arms Only (photo attached), I requested for Refund, its my genuine and meaningful request, but BidFTA Personnel said its our refund policy and other conditions, we can’t help you.
Finally my sincere advise is please mention 100% accurate information in your postings, people like me will be there everywhere, and better DO NOT SELL INAPPROPRIATE and PARTIAL ITEMS, even if the partial items are usable that is okay to buy, its all money with proper customer satisfaction.
MA
Mark
This company is totally untrustworthy…
This company is totally untrustworthy they label this as
As is which means total junk
Good which means may work may not could be used or damaged .
New / as new means could be new but could be used but works also may not work .
Their customer service is absolutely atrocious. I even question the bidding process I suspect they bump prices up as there is a lot of suspicious activity happening . Buyers Beware Not Trustworthy As A Honest Company .
RW
R. W.
DECEPTIVE ADVERTISING!!!!!
I’ve recommended BIDFTA to a lot of people. I won’t any more after discovering their deceptive practices. After this recent experience, I discovered that BIDFTA has terrible ratings and reviews on the Better Business Bureau, Yelp, Trust Pilot, and Reddit. I recently bought a Hamilton Beach Bread Maker that was listed as “Good Condition”. Before I left the warehouse I tested it. Several of the buttons didn’t work and the mixing paddle, the instructions and all of the accessories were missing. However, according to the manager, Heather (Strongsville, OH), the bread maker still meets their qualifications as “good condition” BECAUSE IT LOOKS LIKE THE PHOTO — a stock image — on the web site! Meanwhile, a gentleman nearby was voicing his complaint that his purchase (I’m not sure what it was), according to the online description, was supposed to come with four pieces, not two. The same manager said he would not get a refund because the photo only showed two pieces.
To make matters even more frustrating, their customer service phone number (513) 771-1700 only tells you to visit the FAQ page or email support.
SB
sam B.
Bidft in Cincinnati on school rd need…
Bidft in Cincinnati on school rd need to closed down there is some funny shit going there, when you go to check out they open all your packages like wyf is wrong with you people? Get cameras you idiots then they try to act like you really need them like you didn’t just spend your hard earn money on there dusty dirty ass merchandise and to be honest I see a lot of prejudice shit there so yes school I hate now it use to be my favorite to shop at but after what I seen in the last year 2025 that place can burn down tomorrow and I wouldn’t miss is !
JH
Jane H.
Beware
Beware. Apparently ‘good condition’ can mean broken
TE
Thomas E.
I would rate ZERO stars if possible. Even if you go there the morning after the pick up day, AND THEBITEM IS STILL THERE, THEY WILL NOT ALLOW YOU TO TAKE IT OR CHECK OUT. ZERO customer service!!!
ZERO customer service. NO WAY TO CALL TO SPEA
K TO SOMEONE. This company has gone WAY DOWN HILL!!!!