BicycleSeats.ComReviews of bicycleseats.com

THey contacted me to say the seat I ordered was not available and they had 2 other seats that they said were similar. I choose 1 seat and it arrived 3 days later I am satisfied it is much more comfy!

Wow, what a difference compared to the stock seat? That came on my magnum bike.

best padded solution I have found in 8 years

I ordered a 12” sheepskin seat cover for my Schwinn exercise bike. The seat cover came quickly, is good quality and very well made. It fits my bike seat perfectly and is very comfy.

I’m a leisure, casual bike rider with a nice bike...that needed a new seat (so did my son). BicycleSeats.com made it easy and user-friendly to get the right seat for me. I would have benefited from som instructions to swap the saddles, but eventually figured it out. Fast shipping too.

Ordered two seat covers, but received only one. Emailed with no response. Called and only option was to leave message -- no response. Zero customer service, and I'm out $26. I am filing a complaint with my state attorney general and consumer protection offices. **UPDATE: Received a friendly email from the Operations Manager for Dovetail Distribution apologizing for their packing mistake and saying they sent out the second seat cover via priority mail. It arrived fast. While I appreciate the fix, I wouldn't shop there again due to the lack of customer service and communication, as detailed above.

Good selection, relatively quick delivery, very happy with the seat I purchased.

Bicycleseats"dot"com and Dovetail Distribution are lousy companies from my experience. I placed an order on 8/6/23. Never heard a thing from either bicycleseats"dot"com or dovetail distribution. No order status updates, no shipping information. Nothing. I reached out to company via email and phone (no answer, so left a voice message). Without any communication or explanation, bicycleseats"dot"com/dovetail distribution cancelled my order and issued a refund. Horrible customer service.