Andrea Shaw B.
Absolute rubbish
Absolute rubbish. Don’t waste your money. Bought a vase and bookmark. They look cheap and poor quality. I bought as gifts for my daughter in law but would be too embarrassed to give them to her. They refused to give a refund so they’ve gone straight in the bin.
Response from Biblio BloomNov 12, 2024
Dear Andrea, We are extremely sorry that the product did not meet your expectations. At Biblio Bloom, we strive to provide detailed information about our products, including material composition, weight, thickness, and detailed images, along with feedback on images of customers who have used the product to help our customers make informed decisions. We are really sorry that our description caused any misunderstanding for you. Additionally, our bookmarks come with a protective film to prevent scratches during transit, which might still be on yours. Peeling it off may improve its look. Your feedback is invaluable to us, and we are committed to enhancing our product information to ensure transparency and clarity for all our customers. Once again, we apologize for falling short of your expectations and any embarrassment caused. Please feel free to reach out if there's anything further we can assist you with.