bhuman.aiBHuman.ai is an AI software that allows you to personalize videos at scale. It takes one template video (recorded by you or chosen from our library) and personalizes it to hundreds of custom videos by mimicking your face and voice. Simply put, BHuman.ai allows you to communicate with hundreds of people personally by the time it takes to communicate with one!
bhuman.ai (bhuman.ai) has 38 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Andrew D.
BHuman has transformed our customer support system. The AI's ability to engage with customers and provide instant responses is incerdible. It's like having an extra team member who never sleeps. Major boost in customer satisfaction!
David S.
I run a ecom store and decided to try BHuman. Setting up my persona clone was not too hard, and it started working right away. The AI chats with customers and answers their questions, which saves me a lot of time. Most customers seem to like it, but a few have said it's a bit robotic especially the voice in Spanish. Their live chat is helpful. but sometimes it takes a while to get a response when the developers need to took into an issue. Overall, it's a good tool, especially if you're busy and need help talking to customers.
Dylan L.
The product is excellent. I was looking for something to help me send personalised emails in a custom automation, and I was able to do that easily with Make. The quality of the videos is impressive, and whilst not perfect yet (but I suspect this will change as AI growth continues to accelerate) its an absolutely amazing product. I bought the full version which allows me to do 200 videos monthly which is fine for now, but I expect to scale that up. Creating your own persona or video is actually pretty easy and intuitive. But what really impressed me was the customer service. I had one of the team assist me in setting up a full automation using Zapier, which id also integrated into another custom automation on Make.com. Would love to see further integration with other platforms like Make.
Daniel W.
From a software perspective, the product is terrible. Please don't waste your time uploading videos and trialling the software. From a customer service point of view, it is even worse. Signed up for a trial, and cancelled the trial after realising the software is terrible - but they proceeded to charge me for 6 months straight unknowingly. Once I found out, they refused to provide a refund. Avoid at all costs.
Response from bhuman.aiJul 29, 2026
Hi Daniel — being charged for six months after you believed the trial had been cancelled, then being unable to obtain a satisfactory refund review, is a serious concern. At that time, BHuman was dealing with major product-reliability problems and a growing support backlog while we rebuilt the original generation stack. That context does not resolve a billing dispute, and your cancellation and payment history should have been investigated directly instead of leaving you with a refusal and no path forward. Please email me at [email protected] with “Trustpilot – Daniel” in the subject and the email used for the trial. I’ll personally review the cancellation timestamp, the six charges, and the prior correspondence so we can reach a fair billing resolution. This is not conditional on changing your review. — Don, Founder of BHuman
David K.
I remember when they started this project and frankly, it wasn't a great experience. BUT they have improved a lot. As soon as I logged back in last week I saw how many new features they've created, it's an amazing step forward in terms of development. It scales quickly. I understand there may be some bugs, but give them some time and you'll realize it's a great product and team.
Pablo G.
I have purchased this app for the second time only to be met again with bad results. This time I signed up for a Google Meet where oh surprise, we were a group. The first impression I got from the man who attended us, was that of an unfriendly watchman who treats you badly as if he was doing you a favor. When I explained to him that I followed all the steps I had said in the meeting and that I got TERRIBLE results, he started shooting me with a series of assumptions of how I was supposed to have made a mistake. When I showed him the video and saw that none of them were true, he started saying nonsense like "your client's name is too long". Pedro is too long, I mean, if you have a client named Jessica, don't even think about putting her on an automated list because it's going to look like the girl from the exorcist is invoking your client. If there is something more than a buggy app, it is a buggy app that does not recognize itself as such and treats its clients above men. I would pay 5 premium memberships to give less than 100 tacos to such unpresentable companies.
Response from bhuman.aiJul 29, 2026
Hi Pablo — you gave BHuman a second chance and were met with poor output and a support interaction that felt dismissive. Once you showed that the recommended steps still produced bad results, we should have investigated the output with you instead of continuing to blame the input. The original generation stack had real limitations around timing, names, and visual consistency. We eventually chose to replace that stack rather than keep patching it, but the rebuild took much longer than expected and our communication deteriorated while it was underway. The new pipeline is now live. If you’re open to testing it, email me at [email protected] with “Trustpilot – Pablo” in the subject. I’ll personally arrange a review of your original example, verify the current result with you, and provide credit for the experience you had. — Don, Founder of BHuman
Unhappy C.
Awful product. This is far from production ready and should not be used at all. They will charge you multiple times and not refund purchases. I would avoid at all costs.
Response from bhuman.aiJul 29, 2026
Hi — the product instability and the multiple charges you described both deserved a prompt, direct resolution. If duplicate or incorrect charges occurred, they should have been investigated immediately rather than leaving you without a refund decision. This review came from a period when the original BHuman generation stack was unreliable and our support backlog was growing while we rebuilt it. That explains the product problems, but it does not excuse poor billing support. Please email me at [email protected] with “Trustpilot – September 2023” in the subject and the email used for the account. I’ll personally review the payment history and correct any charges that should not have been collected. This is not conditional on changing your review. — Don, Founder of BHuman
Andy T.
I have bought countless apps as a quest for the perfect sales/marketing tools. Bhuman is an amazing app with features far more advanced than the other apps I've bought. Don't waste your money trying to get a personalized video tool for your campaign. This app is it. My quest ended here. The speeches are amazing. The support is second to none. Lots of tutorials to learn, which is a plus.
