System errorReviews of bhochimneysweep.com

One star is to high of a score for BHO Chimney sweep. Workers that came to our house were not licensed or trained. Had to fire them because the quality of work was so bad. The chimney chase cover they installed this May is coming off after two months due to poor workmanship and not installed properly. Wish I could post pictures of their workmanship.

I used this company for a vent cleaning. the sub contractor they sent out was not knowledgeable and instantly raised the price upon arrival. Im uncertain about their other services but do not use them for dryer vent cleaning

I am a very disappointed customer. The AC vent clean tech showed up with a minature shop vac to clean our the vents to not only request my wife to "close all vents" but also clean up the dust left behind. We've had services before by another company when we lived in another state and the service was shocking. Previous companies hooked up large shop vacs to completely clean out our vents and even took photos of the before and after. Beyond disrespectful and terrible service. I would not recommend.

Was not good experience at all! I selected air duct and dryer vent duct cleaning for $149. My assumption was that return vents were included, NOPE. The charge was, at minimum $110 per vent to clean...I have 5. I let Von know what I could afford and the expectations and there was a BIG miscommunication. The machine was hooked up to ONE supply vent downstairs to "pull dust/dirt from all vents". No other cover was removed to clean. When I asked about it, i was told that's part of deep cleaning. I damn near got into an argument with the dude over the miscommunication. I've spent WAY less on groupon and the tech removed ALL covers, cleaned in the vents with brush tool to get the dust off the ducts and check the furnace. I was told to it's would be in excess of $700+ to do all supply and return vents. CRAZY!!! I essentially had to call another company to come out and do the job right. They took off ALL the return vent covers, the supply vents that I had concern with removed, cleaned the covers, cleaned the furnace plenum, replaced the filter, sprayed sanitation in the ducts, showed me before and after pictures, etc. I have no clue what I paid for with BHO and why I had to pay the extra, which was $272 total, but I had to pay before the job was done and I approved, I didn't get visuals either. I asked the dude what did I pay for and why the covers weren't removed and he said the vacuum (hooked up to one supply) did the job. It didn't. The new company showed me the dust/dirt still in the ducts a week later. BHO website doesn't fully explain what you are getting for the cost. Apparently $149 is for maintenance only, but don't list nothing about the extra costs, so you won't know until the person gets to your house. I feel bamboozled. NEVER AGAIN!!!

I called this company to clean my upstairs dryer vents. What a mistake. The tech came to the door and wanted to see the job. He then called his supervisor who told us the cost would be $575 or so. We told him that was excessive and we would be getting another estimate. He explained that it was a big job and they had to clean out the vents and then do safety checks by checking to make sure it was all out. He reduced the price to 450. We said this was too much. After alot of talk he reduced it to $325. That is still excessive compared to the going rate. We said ok to get it done so we could use our dryer. The tech took 30 minutes and then asked for a tip which we declined. Today two days later, I find outside on my landscaping a lot of dust and debris. Also the cover to the vent was broken and laying on the ground. We will now have to replace it. I am sick of companies always trying to rip you off.

The dispatcher told us they would clean the dryer and inspect it along with the vent for 79$ day of that’s not the service no shop vac no cleaning of dryer inside and tech had an attitude that was so condescending within minutes like they treat the women in their country. I would never use this company

The individual ANAT Air Duct Cleaning was who presented for BHO Chimney. The service call was appropriate for the dryer cleaning service; however, it ultimately went awry. $79 for the dryer cleaning turned into $149, which I accepted given the need for a 2-way clean. I accepted based on the explanation. The issue arises when, 10 minutes later, it comes to $294 because they removed and replaced a 'plastic' flap that we had already purchased. So, $149 to clean the dryer vent, but $144 to replace the plastic flap (10 minutes) using our materials????

Their tech named Michael came to inspect. He inspected the fireplace and attic. In the attic he took a picture of a roof leak, but got nowhere near the chimney pipe. Outside, he took a picture from the ladder but never got on the roof to inspect the chimney itself. He said he needs to reseal and quoted me $695. I don't know anything about chimneys so I just agreed and paid $150 deposit. Before Michael came to finish the job, people told me I got scammed so I went on the roof and checked myself. Found a roof leak right above the chimney. Checked the chimney and shingles, seals looked fine. So basically, I did the inspection for him and found the true cause of the leak. I wanted to solve it peacefully, so I called Michael first, but he was just arguing even when I told him to come and check for himself. I tried their office next but was told the manager will call me back. Well they never did. I got another company to fix the roof leak and they said the chimney was fine. There has been no more leaks. I filed a report with the consumer protection unit and is waiting. Overall a bad experience.