System errorReviews of bhochimneysweep.com

Based off the professionalism of website and price, I thought I was getting a professional company. 2 guys showed up and appeared to be handyman business and were not friendly at all. Came in and asked what we were wanting, told them what we called for and before I could find out pricing for other services we were discussing they pulled the ladder up to get on the roof and taking pictures, started entering rooms on their own taking pictures in vents and telling me I needed a deep clean which wouldn’t fall under the promotional price and then wanted to look at dryer vent, said it was broken, cleaned it from the outside and provided me a quote for Chimney cleaning, flash repair and cap $1093. Deep cleaning of air ducts bc of mold and debris (?) $893. I told them I would like to wait and talk to my husband and they said I still had to pay $149 promo price for air ducts and dryer duct cleaning (didn’t touch air ducts and used a 12in brush on electric screwdriver to clean dryer duct that is 3ft long) and $69 for chimney inspection and 7% credit card fee. Also, they only took Venmo, cashapp, Apple Cash, check or credit card with 7% fee and I felt weary about giving my bank info and don’t use the others so I had to pay 7% fee. Will never use again. Very unprofessional and unfriendly. Do not recommend. Will definitely dig deeper next time for services.

Honestly I was told I have a fireplace leak...no documentation at all. I called out a tech to fix it and they found nothing. When I asked for my report the secretary lacked all professionalism. Absolutely gross attitude and service ma'am!

I was very clear when scheduling that I needed service for my gas fireplace insert. Instead, the technician immediately insisted on inspecting my chimney (which I did not ask for) and came back with a list of “urgent” work. When he looked at the insert, it was obvious he didn’t even know how to operate it. Without any real troubleshooting, he told me the entire inside needed to be replaced and quoted me $2,500 for the insert plus chimney, or $1,800–$2,000 just for the insert. In reality, the unit only needs a basic cleaning and a $40 part. I asked for a written estimate—he refused. After quoting me, he pressured me to make a decision immediately, saying I had 24 hours or the price would go up 30%. When I declined to commit on the spot, he became aggressive. It got worse: he came back a few minutes later to collect the “estimate fee” and demanded cash payment. When I insisted on paying by card, he got upset and said the office would call me. Once they did, they harassed me with multiple calls within 90 minutes, pressuring me to pay while I was on a work call. This was a classic high-pressure upsell and scare tactic experience. No written estimate, inflated prices, threats of price hikes, and pushy demands for cash. Completely unprofessional. ⚠️ Avoid this company at all costs—and be wary of subcontractors like EE Services if BHO Chimney Sweep tries to send them.

These con artists are located in Florida! They are a third party middle man that fields out calls to local businesses! Don't use them! They don't even list a physical address on their website! Fraudsters!

I got an appointment for an estimate and they were 2.5 hours late. When the tech came I explained the situation with a leak and he said it was probably the flashing seal. He checked it out and sure enough it was the flashing seal. He said he does a lot of these and it would cost 1,400 and it would take 2 hours. We tried to negotiate the price, he called his boss and came down to 1,000. He did the job in one hour, when asked he said the 2 hours includes drying time. All he did was to mask off a 4" strip where the chimney meets the roof and paint it with rubberized paint. I called BHO to complain, I was not rude or loud, they said they would look into it and call me back. They didn't call back and they've blocked my number so I can't call them from my phone. This was a blatant rip off!! Don't use them or their sub contractors.

Price on website was not close to what was quoted for the job. (About $200 difference.) Technician asked me if I had a homeowner warranty and then showed me how he broke my dryer. When I spoke with his supervisor, the supervisor told me about some options, including that I could have them repair it for a $75 fee. The dryer vent was cleaned but the residue from the vents were left outside. I ended up paying less than the website quote and the supervisor was agreeable to it. Technician was thorough and quick and polite. The supervisor was polite also.

Online price says $79 for a dryer vent cleaning. Technician came out and said it would be double the price because he needed to “clean it from both ends”. Shouldn’t that be standard? I offered him $100, he said no so I sent him on his way.

had an apt window from 12-3 then from 3-6 then he'll be here at 530... got here at 510ish. parked in our driveway in a regular car didnt look like he had any equipment to clean out the vent. he then told me they dont clean from the roof that that is a differentservice, when the lady is spoke to when I set the appointment up verified they did as I let her know we had a 2 story house and she said "yes, from the roof vent" the tech then asked if I had a ladder (yes, but not one that tall) the tech then was outside yelling at someone on the phone again in our driveway for about 10-15 minutes and then left without a word..when I heard it was quiet I went to tell him I'm going with someone more professional he was gone. they are on Google saying they have 5 star yelp reviews but I can't find them on yelp....