BooksGoSocialReviews of bgsauthors.com

Terrible customer service. They did nothing they promised. It was a complete fiasco and waste of money.

I had dealings with BGS a while ago and pretty much everything they could have got wrong they did. I should have known when my proof copy arrived. It was a simple novel but the formatting and the layout of the text were all over the place. The cover design and back cover blurb, upon which I admittedly conferred, were not up to the task and needed to be completely changed soon after. The main problem with the novel though? It was the wrong size. Fiction paperbacks should always be 5.25"x8". Not smaller and not bigger, this I emphasised more than once to Mr. O'Bryan. How difficult can this be to get right? My novel looked like some cheap, children's text book. I liaised with with him to correct all the mistakes only to be told that once the size has been decided upon it is impossible to change. This has particularly bugged me over the years because I have written other novels the design and selling of which I have managed myself. Without difficulty. My regret is when they all sit upon my, or anybody else's, shelf they don't look as cool as they should and that is because this inept company is unable to get even the basics right. Needless to say they burned through my money with minimal sales. When I pointed out all the mistakes they had made they uploaded my new cover design without issue. Then I asked Mr. O'Bryan if I might leave a review of his team's efforts on his website. He managed to bribe/dissuade me from going there by refunding me some of my costs and contributing a little to my sales campaign. This I accepted only to see the usual, pathetic level of sales. All in all an awful experience. My advice, do your research, ask around and launch your books yourself. You won't be any worse than this mob.

Working with BGS was a total game-changer. From the very first consultation with Tanja, it was clear they understood not just the logistics of launching a book, but also the levers that make a launch successful. Laurence's team brought expert-level guidance, a calm and confident presence along the way. We are working together with ads and I consider them part of my launch team

Lawrence from BooksGoSocial contacted me and refunded me in full, which I greatly appreciate. I purchased the Gold Plan for $225 for 60 days of promotion, no extra charges! Yeah, right. They ran through my $75 ad budget in 2 weeks and then asked for $150 for advertizing AND $75 'admin fee'. Zero new reviews and my revenue was $30. I did get a video "consultation" which was more "I can do whatever you want, Amazon ads, FB ads, Instagram...whatever. Well, if I knew what was best I would've saved $225 and done it myself. Do not recommend.

I hoped to make a splash with my latest book and hired BGS to coordinate my new release. They signed me up for Netgalley, Facebook, and Amazon ads. I met with them once, and that was it. Everything seemed to disappear down a black hole. Net Galley was a disaster, as were the Amazon ads. After I talked to them during the initial meeting, I never heard from them unless I contacted them for an update. I have no idea if they adjusted ad targeting or made changes to get better sales, depending on the data they got. I feel like I threw away $650 I'd saved for a year to do something I could probably do better. I've done Facebook and Amazon ads. I was hoping their expertise would take me to the next level. Instead, I sank. Their communication is so bad that I have to ask them when I need to top off my ad account. They can't be bothered to tell you when the money's run out. ***UPDATE*** I had a productive call with Tanja about my concerns, and she was receptive and willing to work with me on finding solutions, developing a new plan that better addresses my books specifically, and giving me more feedback on how the ads are doing. ***UPDATE*** I've been working with Laurence, the founder of BGS. His and his team's personal attention makes me feel they're committed to making the ad profitable. We went through everything on my side: keywords, categories, and blurb, to make sure it was correct. He walked me through how to read the Facebook ad reports and said the response was good. He suggested a price point change.

Books Go Social have a great range of services such as Amazon Ads, Facebook Ads, Book Publishing, Cover Design - the list goes on. The staff are very helpful and knowledgeable. They've helped me with both my travel books and my fiction books and I can't recommend them highly enough.

I'm an independent author of Historical Fiction. I was recommended BGS by a fellow author, and have found their adverts to be cost effective and well targeted. Most important of all, they have paid for themselves.

From the very first, BGS gave me friendly, constructive and exemplary service. After first contact, they arranged a telephone chat and, on that, I was impressed that they had taken the trouble to already review my results on Amazon. Previously, I had used two London agents and both were useless. BGS have been great, their ad designs excellent, marketing strategy just right and the results very satisfying. Working with them has been a pleasure and I look forward to many more years of their friendly and well-worthwhile service.