BooksGoSocialReviews of bgsauthors.com

Terrible customer service. They did nothing they promised. It was a complete fiasco and waste of money.

I had dealings with BGS a while ago and pretty much everything they could have got wrong they did. I should have known when my proof copy arrived. It was a simple novel but the formatting and the layout of the text were all over the place. The cover design and back cover blurb, upon which I admittedly conferred, were not up to the task and needed to be completely changed soon after. The main problem with the novel though? It was the wrong size. Fiction paperbacks should always be 5.25"x8". Not smaller and not bigger, this I emphasised more than once to Mr. O'Bryan. How difficult can this be to get right? My novel looked like some cheap, children's text book. I liaised with with him to correct all the mistakes only to be told that once the size has been decided upon it is impossible to change. This has particularly bugged me over the years because I have written other novels the design and selling of which I have managed myself. Without difficulty. My regret is when they all sit upon my, or anybody else's, shelf they don't look as cool as they should and that is because this inept company is unable to get even the basics right. Needless to say they burned through my money with minimal sales. When I pointed out all the mistakes they had made they uploaded my new cover design without issue. Then I asked Mr. O'Bryan if I might leave a review of his team's efforts on his website. He managed to bribe/dissuade me from going there by refunding me some of my costs and contributing a little to my sales campaign. This I accepted only to see the usual, pathetic level of sales. All in all an awful experience. My advice, do your research, ask around and launch your books yourself. You won't be any worse than this mob.