BFYNEReviews of bfyne.com

I ordered a Dress that appeared to be black & cream in the pictures. So to my surprise the dress was brown & cream, i contacted customer service to initiate a return and their response was not what i expected. They basically said i should have read the description because it clearly said what color it was. WRONG Answer!!! I paid over $350 and that’s NOT the customer service i expected, i will never shop her again

I was pleased with most items in my shipment. However, one of the items (corset) did not fit, despite using the sizing chart & having actually measured my bust. No worries because I never know what my girls will do from outfit to outfit. One of the corset type tops that I purchased fit perfectly. However, I made my purchase with the confidence that based on their website, "we gladly accept exchanges" "an exchange request must be made via email within 3 days". I figured that I should have no problem exchanging any items if I need to. I received my item via UPS 10/30. I emailed an exchange request on Sunday 11/2. I assumed they mean 3 actual days and not business days, but either way, my request fell within the grace. I called customer service Monday 11/3, Tues 11/4, Wed 11/5, and again on Friday 11/7. I also sent follow up emails to my first email. No one returned my calls or answered my emails. The only reason that I need further guidance is because conveniently enough, "the address listed on the website is not the address for returns, and the customer will be charged to have packages redirected back to them". Of course as I'm sure would expect the return address is nowhere to be found on the website. I have had my item packaged and ready to return since Monday 11/3. Although pleased with all of the other items that I received, customer service surrounding my exchange has been subpar. So I will caution you ladies, be mindful of this fact when ordering. Remind yourself that there are plenty of places to order quality clothing, with matched customer service.

Fast delivery, quality material, looks just like the models wearing the clothes, fits perfectly to your size. Impressed and a fan now. They take your fyne and enhance it 💃🏽💯🫶🏽

If I could give ZERO STARS I would!!! They sent me an incomplete set and made no effort to make me whole. Customer service was unhelpful and took no accountability. I ended up having to dispute the charge with my credit card and I won the dispute. I will not be shopping here again.

Love this company! Clothes are high quality head turners 🥰

I bought earrings from Bfyne Overall good experience , responsive team but quality of the product in this case the oversized earrings is terrible. For the price being charged, I expected better quality. The studs of the earrings are those plastic stoppers on earrings that are meant to be discarded . They look beautiful online but just not as described which was so disappointing. So beware before you buy because you can't return due to hygiene reasons

The sale what they had was amazing the quality of there clothes you can't beat they are so beautiful the colors are vibrant

I have no words but to say this company exceeded my expectations.from their level of customer service to the dress I got from them amazing and I am a customer for life now.