Jeremy T.
I worked with Nick with my ERC refund…
I worked with Nick with my ERC refund and it was the absolute worst experience ever. He told me what I needed to hear to secure my business and I was told they would not take funds out of my account before the funds hit. BFA did the complete opposite and pulled the funds out and left my company in a bind. I called and they admitted they told me they wouldn’t and would return the funds immediately. They have made multiple promises they would correct it and keep telling me a different story. I spoke with Nicks supervisor prior to closing the deal with them and he assured me the same thing. They are now ignoring my calls, I have not received a refund and have told me multiple lies. I HIGHLY suggest not doing business with BFA and will advise as many companies that I can to be careful when using this company because they do not do what they promise they will do. Nick admitted to me On the phone I was correct that they told me what they did and that they just can’t help me. Every time I call I get the run around and now instead of a call they won’t answer but send a text and say that accounting in reviewing everything. DO NOT use this company or Nick if you want to be delivered what you are promised. Worst experience I have ever had working with a company. This will not let me comment on your comment below so added to this. What you said is not true at all. I spoke with him on the phone multiple times and his supervisor and was informed I had nothing to worry about that Nick would call me prior to this happening and here we are a month and half later and it has still not been Returned, you guys still ignore my calls , text and emails and we are being forced to take legal action at this point. Also, you keep telling me stuff about IRS and when I called them I got an entire different story and you guys failed to even submit all the proper paperwork to the IRS which is holding all my funds up even more. We have also discovered others now you have done the same thing to. Very poor business practices you have and you are aware of what you have done but yet continue to not be honest with me and mislead me. I hope anyone Looking to use you guys Read this and choose a different company.
Response from BFA Business CapitalFeb 2, 2023
Hi Jeremy, thanks for your review. We are sorry to hear about your experience. We looked up your information and found that indeed, we are working together to secure the ERC Credit for your business. However, we would like to note that our representative was in touch with you regarding the scheduled debit from your account. We sent written email notice - in advance - confirming the date, amount and bank account number to be debited from. We also called you to make sure that you understood that funds were expected to be drawn. Our representative has continued to stay in touch with you regarding the situation to ensure that we are delivering on our service as agreed. We kindly ask that you reconsider your review as we continue striving to provide the best service for you. You can reach out to us at [email protected] with any additional questions. Thanks, the BFA Team



