Brooke B.
BEWARE ..
BEWARE ... shady business practices ahead... these people are scam artist and hide behind the “ family business” moto... they said they were refunding me for sub standard polish not only argued with me about it, then went as far as to say they refunded me but low and behold they refunded the wrong account?!? And I’m just stuck with that. Lol. These people suck and have the nerve to charge for shipping BOTH WAYS you might as well use your amazon prime. It’s the same quality. STEER CLEAR
Response from Beyond PolishApr 24, 2019
Hi Brooke, I am sorry to hear that you had this experience! We are a family business and definitely do not hide behind this, we strive to provide quality customer service. After reviewing your situation, our customer service member maintained professionalism and did not argue with you. He tried to work with you to resolve your problem and even offered to cover shipping for your return. As for your refund, we can only refund to the original account that was used for payment. It's impossible for us to refund to any other account since there was no other information collected . I apologize that there was any miscommunication!



