Beyond LoveGifts that melt your heart ❤️
Beyond Love (beyond-love.com) has 67 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Екатерина С.
I loved the gift I got for my best friend! I can only recommend Beyond Love. The products are good, the customer service is very friendly and the shipping did not take too long. Thank you!
Response from Beyond LoveNov 15, 2023
Hi there, thank you for your feedback, we really appreciate it. Kind regards, Beyond Love
jace
My original necklace for my girlfriend broke. I emailed them and they got back to me as soon as possible, they offered me a full replacement without me having to enter any of my information again. Rest assured they will have your back, and no, this comment is not fake. The team does so much to make it up to the customer. 1000% recommend.
Response from Beyond LoveNov 15, 2023
Hi there, thank you so much for your feedback. We are looking forward to having you as a customer again in the future. Kind regards, Beyond Love
Margie H.
Beyond Love earned my five star rating. I don’t do five star reviews unless I believe in the company. I admit that I had an issue with one item I received. It was too late to reorder, so after submitting a photo showing the error, they graciously gave me a full refund on the item. The shipping time was what I expected (approximately two weeks). They were prompt to respond to my emails and take care of the issue. During my several correspondences with the company they expressed a strong desire to do better in the areas in which they had previously had problems. They were and are diligently working to make quality control, faster shipments and customer service top notch. Any company who admits there is an issue (whether quality, shipping or whatever) and is actively trying to correct it, deserves a great review and future purchases. The items I have purchased (as gifts) are just beautiful and excellent quality. I will be ordering more from them, because all companies have growing pains and as long as they are working to improve, I will support them by being a faithful customer.
Response from Beyond LoveNov 7, 2023
Hi there, thank you so much for your positive feedback. We are constantly working to improve our business and are looking forward to your future purchases. Kind regards, Beyond Love
Kaan E.
Great delivery time and great quality. It looks amazing. Thank you.
Response from Beyond LoveNov 6, 2023
Hi there, thank you for your positive feedback! Kind regards, Beyond Love
Ewan C.
Awful quality, would not recommend
Response from Beyond LoveOct 3, 2023
Hi there, thank you for taking the time to write review. We are sorry that you are not satisfied with the quality of your product, if you wish, we are happy to exchange it or refund your money. Please contact us here: [email protected] Kind regards, Beyond Love
Angel
I ordered a gift for my love and I still have not received it yet! I tried to track my order but it's saying my item is NOT FOUND! I've been waiting for weeks and they HAVE NOT sent a message to me notifying me that my purchase has even been sent! I WOULD LIKE A REFUND; OR MY GIFT SENT WITH A DISCOUNT. I even tried calling and get NO ANSWER IT RESPONSE.
Response from Beyond LoveSep 13, 2023
Hi there, thank you for your review. We apologize if your package is late. We have 24h customer service and kindly ask you to write us an email and we will check it immediately. Here is our email address: [email protected] Please don't hesitate to contact us any time! Kind regards, Beyond Love
Anthony C.
BEWARE: EVERYTHING YOU ORDER COMES FROM CHINA!!!!! EVERYTHING!!!!don’t let them kid you, they save money this way and chances are you will never receive it! Or it will be stuck in china for weeks!!! They will lie to you and feed you bs!!!!! Save your money order from a reputable place like Amazon etc, this place will say anything to get your money!!! Ps: if you’re ordering as a gift, don’t hold your breath, you better order 2 months ahead of time and maybe you’ll get it in time if ever at at all!! Haha
Response from Beyond LoveJul 24, 2023
Hi there, we would like to express our gratitude for taking the time to share your thoughts with us. Upon reviewing your feedback, we understand your concern regarding the order you placed before the weekend. We want to assure you that we are actively working on fulfilling your order, and the package is already en route to your address. In an effort to expedite the process and provide you with the product as soon as possible, we sourced it directly from one of our trusted producers. We apologize for the inconvenience caused due to the product being temporarily out of stock, but we made sure to arrange a faster delivery option for you. As a gesture of goodwill, we also applied a discount to your purchase to make up for any misunderstanding. While we value all feedback, we kindly request that you refrain from making any accusations without substantiated evidence. We are committed to ensuring a positive experience for all our customers, and rest assured, we are doing everything we can to resolve this matter promptly. We sincerely hope that the gift for your wife will bring joy and delight once it arrives. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Kind regards, Beyond Love
Patty B.
I canceled my order when I discovered I wasn't getting my item I ordered on time..i never got the item and they won't refund me
Response from Beyond LoveJun 22, 2023
Hi Patty, thank you for your review. As we described a couple of times already, you did not get the package because you canceled the order and the money was refunded promptly, which was confirmed by your account. We apologize if this has caused any inconvenience. If you have any other questions concerning this matter, please contact us any time or your bank. Kind regards, Beyond Love
