Beyond LoveReviews of beyond-love.com

Response from Beyond LoveMay 31, 2023

Hi there, thank you for your review. We are sorry that the bracket broke and are more than happy to replace it for you for free. Please send us a message to [email protected] and we will handle it as soon as possible. Kind regards, Beyond Love

Response from Beyond LoveMay 24, 2023

Hi there, we apologize for the confusion. We are working with Paypal right now to offer it as a payment method as soon as possible, that is why it is displayed already. We also offer a variety of other payment methods, not only credit card. We are sorry if this was in any way misleading you. We hope to welcome you as a happy customer soon! Kind regards, Beyond Love

Response from Beyond LoveMay 8, 2023

Hi there, thank you so much for your order and your kind words. We really appreciate it. Kind regards, Beyond Love

Response from Beyond LoveApr 18, 2023

Hi there, we apologize if you have not received your product yet. Unfortunately, sometimes it takes a bit longer to be delivered. We are happy to help you out in any way we can. Please contact us on [email protected] and we will make sure you receive your package as soon as possible. Kind regards, Beyond Love – Customer Management

Response from Beyond LoveApr 10, 2023

Hi there, we are very sorry that you are upset. We only send from our producers when the product is sold out in our warehouse. We made this decision so our customers would still be able to order the products. We are more than happy to send you a new one if the first one got stuck, as delivery does not take more than 10 days. As for the reviews, we have thousands of happy customers which wrote reviews here, on our website and on social media, there is nothing to worry about here. Please contact us on [email protected] and we will make sure you receive your package in a timely manner and are satisfied with the product. Kind regards, Beyond Love – Customer Management

Response from Beyond LoveApr 10, 2023

Hi there, thank you for your feedback. We appreciate that you took the time and value your opinion. We apologize for any inconvenience this might have caused you. We had delivery problems for Valentine’s Day as we did not anticipate the vast amount of orders. This was our fault and we are truly sorry about it. It is very unusual that you did not get a response right away, we highly value customer satisfaction and answer every email within 24h. We are happy to send your product again or find any other solution for you.  Please contact us on [email protected]. Kind regards, Beyond Love – Customer Management

Response from Beyond LoveApr 10, 2023

Hi there, thank you for your feedback. However, we are not fake at all. Every single customer gets what he/she paid for and we highly value customer satisfaction. All the order numbers and tracking numbers are real and the packages can be tracked in real time. As we want you to be happy, we are happy to work this out. Please contact us on [email protected]. Kind regards, Beyond Love – Customer Management

Response from Beyond LoveApr 10, 2023

Hi there, I am very sorry that you had a bad experience. We only send from our producers when the product is sold out in our warehouse. We made this decision, so our customers would still be able to order the products. Furthermore, we apologize for the delivery. We sometimes experience delays due to USPS not being on time. We would like to offer you a discount as a small token of appreciation for your patience. Kind regards, Beyond Love – Customer Management