Beverly DiamondsReviews of beverlydiamonds.com

Beverly Diamonds quickly had me hooked with their sparkling creations and eye-catching website! They offer a variety of products in a variety of materials, so there's really something for everyone---if not, their custom design program has you covered! I'm thrilled I was able to check out their website. *I serve as an influencer and have been in contact with the company regarding my review. All opinions are 100% my own and completely honest.*

I recently went into the Beverly Diamonds website searching for a diamond wedding band for our upcoming 30 Wedding Anniversary. I found the site to be very easy to navigate and with Live Chat help, very informative. I had several questions pertaining to stone clarity and found the Chat Assistant very helpful. The site itself has so many beautiful pieces that can be customized to your specifications, which I love. High quality, good service, and easy to navigate make this business a 5 star in my book.

Absolutely beautiful jewelry, amazing prices and excellent customer service!

Dear Friends: Information about Beverly Diamonds. I am filing a formal complaint against Beverly Diamonds. I purchased a wedding ring set consisting of an engagement ring and a wedding ring from Beverly Diamonds (BD) on 12/26/2015 for $3,475.31. BD advertised that the center diamond was graded as a .70 Carat, (F) Color, VS2 Clarity Enhanced diamond. I took the rings to three different jewelers to get quoits for resizing the rings and to have the jewelers evaluate the quality of the rings. All three jewelers said the rings were of poor quality with four of the small side-mounted diamonds set incorrectly. The four smaller, side diamonds had the sharp edges of the diamonds exposed and posed an injury risk to the wearer. The jewelers also noted the larger center diamond was of extremely poor quality and certainly not a VS2 Clarity Enhanced grade. It was suggested that I take the rings to a professional consultant for evaluation. I had a Gemological Institute of America (GIA) professional grade the “Clarity Enhanced” center diamond. The GIA consultant graded the center diamond as a .68 Carat, (G) Color, I2 Clarity Enhanced, Class 2 Cut diamond. The GIA consultant also noted that the exposed side diamonds posed a risk to the wearer and the exposed diamonds were unprotected from damage. The GIA professional agreed that the rings were of general poor quality and that to call an I2 Clarity Enhanced diamond a VS2 Clarity Enhanced diamond is not a matter of opinion. I have contacted BD many times asking to return the rings for a full refund. Beverly Diamonds has not complied with my request, but they have responded to my request with insults and sarcasm. I filed a complaint with the Better Business Bureau (BBB), case # 494742. BD has 33-other complaints filed with the BBB for similar business practices involving poor quality diamonds being claimed as much higher quality diamonds. The BBB also has a complaint filed against BD that is of different nature that I am not allowed to describe on this web-site. (see negative reviews on the BBB web-site written by A.M. on Sept. 6, 2015). Other consumer protection web-sites have dozens of complaints posted about Beverly Diamonds. If one does a Google search for "complaints against Beverly Diamonds", I think you will be amazed at the number of similar complaints from this tiny company of just 6-people (including the owners). I am available to provide any additional information and/or documentation needed.

The website was very user friendly, and allows you to select the details that you are looking for, designing a nice image as well as you go. Very competitively priced, and they are very concerned with security as well. I received a phone call regarding the purchase to verify that it was not a fraudulent transaction since the shipping address did not match my billing address. Nice to see such personal service, and that it's not automated processing just to make a sale. Would highly recommend Beverly Diamonds to others!!

Great help, very friendly!

Good deals throughout the site, and easy to use. Felt confident using site. Pictures were clear and showed many angles.

Beverly Diamonds has great customer service. Great prices for great quality rings, I will absolutely do business again! Thank you!