BetterwildReviews of betterwild.com

This company sucks!!! I keep e mailing them to cancel and they ignore my request evey month. charge me every month. I dont want it . It does not work. i have asked them to cancel my subscription 4 times . they wont do it . no one ever answers you back. Do not trust this company!!!

I purchased 2 bottles my frinchie threw them up every time we gave them to her. It's didn't work for my pugs. Still issues. I emailed better wild telling them I no longer want to receive a subscription. I gave 30 days to work for my pugs. They never responded to my email. I put in a issues to PayPal. I contacted Better Wild through the chat. Saying I didn't want to receive anymore auto shipments. I wanted a 30 guarantee back. They said they could because of the issue I ask for PayPal to help. They said as soon as I cancel it they would refund me. So I did. Then the customer service rep said she couldn't help me. Now I can't reopen my case with PayPal. Do not recommend. Giving there to your dogs.

I almost bought this product for my dog. But I am very careful with anything for my dog, and I research everything thoroughly before it goes in his mouth. So I read all the reviews (on multiple sites) on Better Wild thoroughly. Most people said it didn’t work or help at all. Others stated that they did not receive the shipments, or when they did receive the shipments, the packages were already opened, so they did not give them to their dogs. Still, others said that they were roped into subscribing, and when they canceled, they did not get a refund as promised, and even kept getting charged for the subscription after canceling. But one review immediately changed my mind completely! A woman that got the Better Wild for her dog gave her dog two of the chews as recommended. A short time later, her dog became extremely ill, and she rushed it to the vet. To her horror, her dog had pancreatitis, and almost died. Thankfully, the vets were able to save the dog. She was left with a huge vet bill, but was just relieved her dog was saved. That was a huge red flag and an “absolutely not!” for me. There does not seem to be any company, consumer protection group, or government agency whatsoever that is policing these dog and cat supplement companies that are popping up everywhere, making all kinds of promises that just don’t deliver. Or worse! And that is just wrong. So all I can say is, buyer beware! These beloved pets are members of our families, they love and trust us, and they rely upon us to protect them. And honestly, that is what we are trying to do. But…. Would you give your kids vitamins, or supplements that you found on the Internet without checking them out thoroughly first? I doubt it. Please do the same for your pets. They are counting on you.

After using for a month there was no significant changes. I figured I'd give it some time and a few more rounds. The second order went through and I was told it was delivered in my mailbox. I checked and it wasn't. I contacted customer service and got basic instructions - to check around my mailroom, a ridiculous assumption I did not already do so, but ok - I figured they do not know what kind of person they are dealing with. I had of course already done so and more; I’d checked the building next door, and kept looking constantly. They told me to wait another 48 business hours and to write back. Days later package still wasn’t here and I wrote back. I was told to resolve it with DHL directly (which I tried to do on day 1 as soon as I saw it was marked as delivered, yet I didn’t receive it - and I had told them already I haven’t been able to find resolution w DHL). So they basically left me to figure it out for myself. Extremely garbage customer service. So if I don’t get it resolved I’m basically gonna get scammed of $38. Is this going to repeat next time too? I just decided to cancel my subscription; I did my share and paid the money. The least they can do is help me figure out what happened, not just drop me like a hot potato. Is customer service not paid to help customers? So I did decide to help myself since there was no other option - lack of success w both DHL and BetterWild - so I went to PayPal and got a refund. They need to do better. This is not the way to deal w your customers. I sent the money and then I have to also go on a wild goose chase to track my shipment - I don’t have time for this nonsense and it is ridiculous they refused to help.

I bought 2 boxes of this and a friend gave me a box. After finishing the boxes my dogs hair fell out around his neck and down his back to the base of his tail. The itching increased. I carried him to the vet with shots his condition improved. I seriously would not recommend this to anyone. Stick with your vet if you love your baby

Cannot cancel authorship. Have messaged, emailed attempted to cancel online. Yet I continue to receive the shipment. Non existent customer service.

Unfortunately, my order never arrived and we were in dire need of this product for my pup. I’ve asked for a refund, but of course, they only have email as their contact. There’s no phone number to speak to someone. I’m hoping they will refund me since my purchase never arrived, I would definitely not recommend this product or company.

Not only did it not work AT ALL for my dog, and yes I tried two containers of the stuff, but they have a very sneaky refund policy. If you've opened the product, too bad, no refund. How would I know if it works if I don't try it?