BetterwildReviews of betterwild.com

Scam alert! The website tells you that these allergy chews take 2-4 weeks to work or up to 2 months. I bought 2 months worth of the chews as I’m desperate to help my insanely itchy dog. She liked the chews but they are basically treats. They had NO effect on her allergies. I wrote to the company and they asked me if I’d like to try the chews for longer. I declined as they are expensive and said I’d like a refund. They said I’m outside my 30 day guarantee. How can they only offer a 30 day money back guarantee when they, themselves, say it takes that long or longer to get results? Total frauds.

My dog had a severe allergic reaction within a week of using this product, so I stopped immediately and rushed her to the vet. My focus was on my dog's health, so I was late to cancel my next order. I reached out within minutes of a subscription renewal to cancel the order, but was told it had already been processed. Based on the shipping timeline, processing and shipment occurred significantly later, which made the refusal to cancel feel unreasonable. The lack of flexibility here was disappointing, especially given the situation and the pain we went through. I would encourage the company to offer more flexibility in situations like this, especially when customers act quickly and in good faith. Requiring customers to absorb the cost and effort of a return in this situation does not feel reasonable.

This product almost cost my dog her life. It damaged her liver and cost me a lot of money in vet bills. I would not recommend to anyone as it's ingredients are not pure as they advertise. EDIT: The company did not reach out to me, but they did refund my order. This doesn’t make my dog better, but it makes me smarter about what I give them. Not done with this though I will be taking further action to protect other dogs.

Don't buy from here I ordered from them to try it out and I didn't even get my first order in the mail and its been months. So I tried to cancel my subscription but there website is so poorly designed I couldn't cancel my sub due to some stupid error I was getting with it. They charged me again and now I have a second shipment in the mail that I can't seem to return or cancel because no one seems to actually respond when you send them emails. Edit to Review: After having to post a review to get a response from the company they have refunded my first order but still haven't given me a refund for my canceled sub and second order. I can give them credit for giving me a refund for at least one of my orders I still can't give them a positive review for the lack of comunication. I sent in a refund request and all I get in response to that email was a survey on how we did response. To further explain my issue with there website I clicked on the link inside in the email sent to me after another order was processed then it said "no active subscription" on the proceeding website. Trying to navigate to where my subscription is very unclear. I never actually got to sample their product but their website needs a complete overhaul. To make things easier for purchase and shipping with DHL is not good either please reconsider other shipping methods this isn't the first time I've had issues with DHL.

I’ve been trying to contact this company since October 2025. My wife ordered this product. She passed away suddenly on September 12, 2025. Since that time I have called the number (855-512-9453) at least 30 times. There is never an answer. These charges are on my wife’s credit card account. I am ready to stop payment at my bank if no one contacts me. Update: I’m happy to say that the company responded within their 48 hour response pledge. They asked for additional info so they could make things right.i am truly impressed by their efforts. Hope they follow thru, but they have definitely changed my opinion of their company. Thank you for your kind efforts. God Bless!

Their customer service is AWFUL. I complained because my dogs would not eat them and they gave me a refund after a lot of back and forth. Then, the other day I get a shipment from them! I clearly couldn’t use them the first time, so after issuing my refund, they sent more. Oh, because you didn’t cancel the subscription? Really, wake up! Now they made a mistake and they want ME TO PAY TO SEND THEM BACK. This company is a giant S—/Show.

Sadly even with all my enthusiasm and hopes this product failed my goodest boy. If anything his symptoms worsened. Listening to him pace from discomfort all hours including overnight was heartbreaking. Safe to say that neither one of us got much sleep for 2 months. I had to stop it because he was mutilating himself from the constant chewing and scratching. And this is a shame but I guess my boy falls under "results may vary". Now cancelling my subscription is a different challenge. And I hope it's not as difficult as the reviews claim.

I canceled my subscription within the 48 hour window before the next shipment was scheduled to go out (within minutes of me receiving the reminder email, actually!) and not only did they still send me a shipment, but they charged it to a card that was closed two months prior and the charge went through. How did they get that charge through on a closed card???