Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
betterwayhealth.com
Website
betterwayhealth.com
Category
Personal Care
Location
Kennesaw, Georgia
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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It is a joy to support Better Way. They’re a marvelous team who values old-fashioned, kind customer service. It’s also nice to support fellow Christ-followers. Small businesses need customers to directly purchase from them (vs. Amazon), so don’t hesitate to shop Better Way!
Response from Better Way HealthMay 8, 2024
Thank you so much for your kind words! Jessica, it's a joy to serve you at Better Way Health and give you the service you deserve because we genuinely care for you and your needs.
We truly appreciate you!
MI
Michelly
Still a great company!
Still a great company!
Still great service!
Still a great product!
Still take it!!!!
Response from Better Way HealthMay 7, 2024
Thank you so much for your kind words, Michelle! We are honored to provide you with an amazing customer service experience as well as quality supplements you can trust.
Thank you for being a part of the Better Way Health family!
DM
Deborah M.
Better way health charged my card…
Better way health charged my card recently without my authorization when I never purchased anything . They had my credit card information from a purchase I made over a year ago. I called my bank and reported the fraud transaction.
Response from Better Way HealthMay 7, 2024
Thank you for sharing your feedback, Deborah.
While we were out of the office on the weekend when you tried to reach us by email, phone, and this review, I’m glad we were able to speak on the phone when we arrived in the office on Monday.
We understand the frustration you experienced, and why you felt this way. Your Subscription order was set up last year in a special way so you could receive the benefits of the Subscribe and Save discounts without a monthly order. You preferred the 12-month frequency, so you could keep the discounts and have the orders processed when you were ready for them. This also kept you price locked into a Subscribe and Save rate that is lower than our current Subscribe and Save Pricing, Price locked into Free Shipping, and active in the Rewards Program. This setup gave you the best of both worlds, including a generous refund on your initial order.
We had multiple phone exchanges with you upon the establishment of the Subscription, while you narrowed down your preferred shipping address for future orders.
We understand now that you stopped using the product, and forgot about your Subscription. It’s very easy to do!
We would love to have been notified at some point, that you stopped using the product, so we could cancel the Subscription for you.
After 12 months went by, your order was processed as scheduled. It was authorized upon its establishment on those recorded phone calls.
That being said, we don’t want anyone to receive an order they are not intending for. For this reason, we automatically send reminder emails 3 days before the orders process, to give our customers time to make any changes they would like to their Subscription, cancel, or skip it.
Every once in a while, we have customers who forgot to modify or skip an order before it shipped out. When our customers reach out in cases like this, we email them a prepaid return shipping label so they can send the package back for a full refund.
Your order was processed and shipped on a Friday. You reached out to us on Saturday. Even if we were in the office that day, we would not have been able to stop your order but would have been able to help on Monday with everything to bring an efficient and effective resolution for you.
We would have loved to have been given the opportunity to serve you and bring this resolution for you without you having to go through the process of calling your bank and reporting the transaction as fraud.
We are sorry you were unhappy with your experience. Please feel free to reach back out if we can be of further assistance.
TH
Thomasina
Helpful and kind
The woman I spoke to was very helpful and kind.
Response from Better Way HealthMay 6, 2024
Welcome to the Better Way Health family, Thomasina! We want you to have an amazing customer experience, and we love hearing that Sharlene went above and beyond to serve you. She was delighted to assist you and give you the service you deserve!
Thank you for choosing us for your wellness needs!
CH
Christal
Grateful for Better Way Health
Great product and timely and efficient service. So appreciate Better Way Health and their commitment to quality products and shared values!
Response from Better Way HealthMay 6, 2024
Christal, thank you so much for your exceptional kind words! Your words of encouragement are truly a blessing to us. We are always here to serve you. Thanks for being a great friend to Better Way Health and for your 5-star review.
MS
Marjorie S.
Great Products!
Great products! I especially like the Beta Glucans.
Customer service team is always helpful with advice and assistance with my orders.
Response from Better Way HealthMay 6, 2024
Amazing! Thank you so much for sharing your experience with us. We're glad that you are enjoying the immune-boosting benefits of our Beta Glucan. Our products are proven to be effective, and it's an honor to be able to offer supplements with this level of quality and efficacy.
Marjorie, thank you for choosing Better Way Health!
DA
Dale
Great for inflammation
Shipping was fast with great communication. Curcumin Plus really helps with my joint pain. My daughter introduced it to me some time ago. Thanks for a wonderful product!
Response from Better Way HealthMay 6, 2024
Great feedback, Dale! It's wonderful to hear that our Curcumin Plus arrived promptly and that you are enjoying the anti-inflammatory benefits.
We appreciate you, and thanks for choosing Better Way Health!
AN
Anthony
I love God always with all my heart and…
I love God always with all my heart and soul forever and my family and friends the world 🌎 needs God trust God always and trust my Savior the Lord Jesus Christ always amen 🙏🙏❤️❤️
Response from Better Way HealthMay 6, 2024
We love to hear this, Anthony! Thank you so much for sharing, and many blessings to you.
It's an honor to serve you at Better Way Health!
