Cathy P.
…Great Customer Service
The person I talked to was very friendly and helpful.
Response from Better Way HealthDec 22, 2022
Cathy, thank you for the 5-Star review, It was our pleasure to serve you. Thank you for choosing Better Way Health!

Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,134 approved reviews, newest moderated first
Cathy P.
The person I talked to was very friendly and helpful.
Response from Better Way HealthDec 22, 2022
Cathy, thank you for the 5-Star review, It was our pleasure to serve you. Thank you for choosing Better Way Health!
Diana
Our order was sent to a previously sent US address because of a delayed response by myself the customer. My fault for the mix up but a new order was very promptly and professionally handled and resent to the address in Canada. Thank you so much for your amazing team! Will recommend your company more! Blessings from your "True North" neighbour!
Response from Better Way HealthDec 21, 2022
Diana, it's always a pleasure to serve you and we are so glad you're getting the right order at the right place. Thank you for choosing Better Way Health!
Jean W.
Great customer service they call you back if you call them before they are open. I love that you get a real live person something that rarely happens now a days!! Very kind, pleasant and full of great information.
Response from Better Way HealthDec 21, 2022
This review makes us smile. Of course, we call you back, even if you don't leave us a message. We are here to serve you so we will always go the extra mile to make sure you are a satisfied customer. Thanks for sharing your feedback, Jean. It is always our pleasure to help!
Sandra H.
Sharlene was incredibly knowledgeable about your products; helped me with comparing to mine. Told her all the supplements I'm on and my condition and she patiently listened. She reminded me that I had about enough points to get the product I needed for free and sent even though I needed a few more points. Terrific customer service!!
Response from Better Way HealthDec 21, 2022
It sounds like you had an amazing experience with Sharlene. She is one of our best ACES. Great job on earning points and using them for some free products, that is always fun! Thanks for reaching out, Sandra, it is always our pleasure to serve you!
Antonia S.
Didn’t receive any help
Response from Better Way HealthDec 20, 2022
Hello, Antonia. We are surprised to see this review. Are you okay? We responded to your online message and also called and left you a voice message and have not received any response. We would love to help you with any issue. Please call us anytime Mon-Fri 9-5:30 ET at 800 746 7640 or email us. We are always here to serve you.
S P.
Was able to get my order shipped earlier, and to the address where I will be for the next 3 weeks.
Response from Better Way HealthDec 20, 2022
It's no problem to help with special requests like this! We're here to serve, and love when you reach out for help with these.
Christine
I had a problem with my recent order and I contacted Better Way Health customer service. Michelle responded at once and was really very helpful all through out. It's not only their products that have very good quality , even the customer service is superb.
Response from Better Way HealthDec 20, 2022
What more could we ask for in a review? Thank you for sharing your excellent experience with Michelle! We want to cheerfully handle any challenges our customers experience, quickly and effectively.
customer
For the last several years I have purchased 1 year's/ 12 bottles of Transfer Point Beta Glucan from another very good vendor. However, they stopped carrying it in the Spring due to astronomical price increases. Transfer Point is the preferred formulation! Better Way Health offers reasonable specials and I did not want to start using a different formulation. They went out of their way to confirm my address when they had a question and promptly shipped. I am on a subscription plan and the savings are palpable. Thank-you Better Way Health!!!!
Response from Better Way HealthDec 19, 2022
Wow! This review is more like 10-stars!! Thanks for sharing your feedback. We do carry the best Beta Glucan available and offer the best pricing you can find. Our Subscribe and Save prices can't be beaten and we strive to give you a great customer experience every time. Welcome to Better Way Health, we look forward to serving you again soon!