Angela
I found the billing system confusing…
I found the billing system confusing and unclear that you are paying per month instead of per session. It is based in the US and therefore it costs US dollars. It should be clearer on the website.
Response from Better Speech - #1 Online Speech TherapyDec 17, 2024
Thank you for your feedback, and apologies for any confusion. To clarify: 1) Our monthly membership includes 4 x 30-minute sessions and is pre-billed at $279.80 USD. 2) As we are based in the U.S., all charges are in USD. If you’re located in another country, the amount on your statement may differ due to exchange rates at the time of billing. We appreciate your input and have shared your concerns about billing clarity with our team. Please don’t hesitate to reach out if you have additional questions! Best regards, The Better Speech Team




