customer
Not so Happy Points
I still cannot figure out how to use those happy points! Why can't they just be part of checking out? And if they already are, why don't I find them?
The leading online shop offering the best quality skin & hair care products. Creators of Genucel, Esotique XV, Provia, and many more!
Chamonix Skin Care (betterskintoday.com) has 1,374 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 82 reviews with 2 stars · Clear filters
customer
I still cannot figure out how to use those happy points! Why can't they just be part of checking out? And if they already are, why don't I find them?
Diane H.
Products are good, but the customer experience on your website is very poor. Tried to use the FEB23-1 code from the mailer, which didn't work and the code for customer appreciation FEB23-30 didn't work either. Also, I have ordered multiple times from Chamonix at significant cost and points earned always are ZERO.
Thomas S.
Where is the package offer advertised on the Sean Hannity shoe/talk radio??
Andrew D.
There was no one available on the chat support. Second the offer that is given while checking out I agreed to but I do not see that in my email receipt.(Which maybe a good thing because I did not want that much money, lol.) But it was confusing
Cheryl S.
I love Chamonix skin care. Just want to say that up front. I’ve had several concierge service calls lately and have asked each if they could help me refine my monthly shipment of products as I’m having difficulty using them all. Each time I’ve been told I need to contact customer service. My question is: why are you calling me as a concierge service when you can’t provide me with a customer service? As it stands your concierge service is no more than a telemarketing call which I don’t appreciate. Thanks for your time.
D M.
Product not improving facial lines
Barbara M.
According to Dan Bongino’s Ad TU see immediate results for puffiness under eyes. I have yet to see that. I have done this treatment daily and if anything I have been told that my skin is dry.
Phoebe
It was, as always pretty easy to place my order, BUT it was not easy to use my rewards. It never said that I would receive an email with a code, so I just went ahead and ordered without using my reward points. I'm just hoping that they stay in my account since I haven't used the coupon. More transparency about the process - while customers are checking out - would be appreciated.