Chamonix Skin CareReviews of betterskintoday.com

Worst web site design I ever purchased from. Couldn't find "chat" to get some answers. Couldn't locate info on how to use happy points on order. Something that should have taken 15 minutes took1 hour. Been a customer for many years, but you may lose me.01

Product added without my permission…to the tune of $167.30.

I joined the web site today and made one purchase for a net cost of $152.10. While I was trying to check out, different offers kept popping up while I was trying to redeem my $10 reward for spending over $100. It was distracting and I never ordered anything else. I received my first confirmation which was correct. Within a minute, an updated order confirmation came up on my screen showing that I also purchased a "Complete Home Spa Package" which I didn't even see on their web site and now my total due was over $300.00. The company does not answer their phone, nor was the chat available. I sent an email per their phone to send an email which I did and it came back as Mailer-Daemon or undeliverable. Also, when signing up, I gave them my birthday but they wanted it again upon completing my order but I ignored it as I thought I may inadvertently end up buying more items. I will try the products I ordered but I'm not sure that I will continue to deal with this company unless they shape up their web site. I requested a refund after I sent an email to another address that I found online for the second product so let's see what happens. This whole thing was a waste of my time.

I just submitted my order don’t know how the order was double but I order the monthly subscription. There for I did not need 2tubes of my order I only wanted 1 tube per month how do I fix this.

I added this item to my cart with the intention of purchasing additional items to receive the discount. I did not complete my order but this went through anyway. How does this happen? I love the products but have become very skeptical of the service selling them.

The only thing I got from betterskintoday was a promo code that didn’t work. Then I ordered my product directly from Chamonix.

Every time I try to take advantage of a promo code it never works. I would have ordered more of the larger sizes but the promo DEC22-30 and DEC22-40 did not work. So I settled for the 4 oz smaller sizes. This happened to me before with a previous promotion.

Not able to apply my happy points on my order on the website.